Audi San Diego

Fast service, efficient transactions Arrived at my scheduled appointment time. Was offered a loner, or to be sent anywhere with LYFT. Ended up waiting on site as theybhave comfortable cha Arrived at my scheduled appointment time. Was offered a loner, or to be sent anywhere with LYFT. Ended up waiting on site as theybhave comfortable chairs, wifi, and snacks. Didn’t have to wait, and was out 30 minutes faster than quoted! More

95k checkup Went in for my scheduled 95k tune up. Had heard a funny rattling noise under the back part of my car. Thank God for the Audi loaner program! Didn’t Went in for my scheduled 95k tune up. Had heard a funny rattling noise under the back part of my car. Thank God for the Audi loaner program! Didn’t hear back from anyone and called the next day. They were having a supervisor look at the issue. When I finally heard back, the diagnosis seemed odd, needed a brand new muffler because the insides were disintegrating? Or falling apart. 1272.00. Called a few other Audi authorized dealers and only a few had heard of the problem. Am having a second opinion done as it is a strange issue. Love Audi San Diego otherwise! Thanks Brett for being patient with me! More

very happy with my new car! I didn't know much about the car leasing process and everyone I worked with was very thorough and patient as we worked together to figure out what wou I didn't know much about the car leasing process and everyone I worked with was very thorough and patient as we worked together to figure out what would work best for me. I'm loving my car so far - my first Audi - and planning to be an Audi loyalist going forward! More

Very good and prompt Very friendly and delivered the car on time. Quality of servicing has been good and the estimate provided was close to the final price. Made me feel c Very friendly and delivered the car on time. Quality of servicing has been good and the estimate provided was close to the final price. Made me feel comfortable and overall was a good experience. More

From great to awful The repair shop is totally overloaded - I was told to bring my car in on a Thursday morning for a simple repair job. I had to wait for hours for my lo The repair shop is totally overloaded - I was told to bring my car in on a Thursday morning for a simple repair job. I had to wait for hours for my loaner which was the dirtiest car I have ever driven. One week later my car had not been touched. Why tell customers to bring their vehicle before the shop has time to repair it? After another week and several calls I was finally told that parts had to be ordered. The car was ready after another week. 3 weeks for this simple LED screen repair is nuts. The leadership of your company has failed to keep up with your growth and is apparently incompetent. More

Great The whole experience was very good. Both Don and Zac were very knowledgeable and willing to go out of their way to assist us. Dan has all the docume The whole experience was very good. Both Don and Zac were very knowledgeable and willing to go out of their way to assist us. Dan has all the documents ready and made the final process smooth and comfortable. More

Commitment Audi is not committed to taking responsibility for poor quality parts. Sunshade and shotgun door handle (twice) need repair after 80,000 miles. Audi Audi is not committed to taking responsibility for poor quality parts. Sunshade and shotgun door handle (twice) need repair after 80,000 miles. Audi wanted $2400 and $350 to repair. Also, when we purchased new, were promised lifetime oil changes. Audi of San Diego changed their mind almost as soon as we drove it off the lot. Finally Q5 burns oil, apparently a problem in theQ5. Audi refused to fix because we have only 90,000 miles on our 2011 Q5. A car manufacturer such as Audi should stand by their vehicles. More

Professional and Attentive Pat and the team at Audi were great. The simply did a fantastic job with addressing my needs and delivering a good experience. I would definitely w Pat and the team at Audi were great. The simply did a fantastic job with addressing my needs and delivering a good experience. I would definitely work with them again. More

Fernando was amazing Great dealership, great people, great prices!! What more can I say. From start to finish Fernando and your staff was amazing! Fernando helped me fro Great dealership, great people, great prices!! What more can I say. From start to finish Fernando and your staff was amazing! Fernando helped me from start to finish to get the car we wanted. I will recommend all my friends to go see Fernando. He made buying a new car enjoyable and very stress free. More

service I did not have to wait to receive help. First available service team member gladly offered to get me started. Staff was attentive to my requests an I did not have to wait to receive help. First available service team member gladly offered to get me started. Staff was attentive to my requests and very courteous. More