Audi San Diego

Quick and Efficient! Great service all around! The staff here was very kind and made the process quick and easy. Felt genuinely cared about even after my purchase. Great service all around! The staff here was very kind and made the process quick and easy. Felt genuinely cared about even after my purchase. More

Dealer comes shining thru! Natasha has been awesome with myself and my granddaughter buying her first car. Although the car is back in your service dept with issues, your deale Natasha has been awesome with myself and my granddaughter buying her first car. Although the car is back in your service dept with issues, your dealership has come shining thru with a loaner car and a guarantee that issues will be handled. Grandma can rest easy💕 More

Very good and prompt Very friendly and delivered the car on time. Quality of servicing has been good and the estimate provided was close to the final price. Made me feel c Very friendly and delivered the car on time. Quality of servicing has been good and the estimate provided was close to the final price. Made me feel comfortable and overall was a good experience. More

From great to awful The repair shop is totally overloaded - I was told to bring my car in on a Thursday morning for a simple repair job. I had to wait for hours for my lo The repair shop is totally overloaded - I was told to bring my car in on a Thursday morning for a simple repair job. I had to wait for hours for my loaner which was the dirtiest car I have ever driven. One week later my car had not been touched. Why tell customers to bring their vehicle before the shop has time to repair it? After another week and several calls I was finally told that parts had to be ordered. The car was ready after another week. 3 weeks for this simple LED screen repair is nuts. The leadership of your company has failed to keep up with your growth and is apparently incompetent. More

Window Repair The back passenger window of my 2015 A3 was having issues, I was able to get my car into service quickly. I had worked with Manny on my previous oil c The back passenger window of my 2015 A3 was having issues, I was able to get my car into service quickly. I had worked with Manny on my previous oil change visit and he was great in assisting me and keeping me updated on the status of my vehicle. He also provided some additional advice and info on my car about upcoming services it may need. I’m very satisfied with the work that was done at Audi San Diego. Thanks again Manny! More

Experience Friendly, prompt and quality service. Brett made recommendations and did what we said he was going to do. I would recommend Audi and this dealership t Friendly, prompt and quality service. Brett made recommendations and did what we said he was going to do. I would recommend Audi and this dealership to anyone. More

Fast service, efficient transactions Arrived at my scheduled appointment time. Was offered a loner, or to be sent anywhere with LYFT. Ended up waiting on site as theybhave comfortable cha Arrived at my scheduled appointment time. Was offered a loner, or to be sent anywhere with LYFT. Ended up waiting on site as theybhave comfortable chairs, wifi, and snacks. Didn’t have to wait, and was out 30 minutes faster than quoted! More

95k checkup Went in for my scheduled 95k tune up. Had heard a funny rattling noise under the back part of my car. Thank God for the Audi loaner program! Didn’t Went in for my scheduled 95k tune up. Had heard a funny rattling noise under the back part of my car. Thank God for the Audi loaner program! Didn’t hear back from anyone and called the next day. They were having a supervisor look at the issue. When I finally heard back, the diagnosis seemed odd, needed a brand new muffler because the insides were disintegrating? Or falling apart. 1272.00. Called a few other Audi authorized dealers and only a few had heard of the problem. Am having a second opinion done as it is a strange issue. Love Audi San Diego otherwise! Thanks Brett for being patient with me! More

very happy with my new car! I didn't know much about the car leasing process and everyone I worked with was very thorough and patient as we worked together to figure out what wou I didn't know much about the car leasing process and everyone I worked with was very thorough and patient as we worked together to figure out what would work best for me. I'm loving my car so far - my first Audi - and planning to be an Audi loyalist going forward! More

Great The whole experience was very good. Both Don and Zac were very knowledgeable and willing to go out of their way to assist us. Dan has all the docume The whole experience was very good. Both Don and Zac were very knowledgeable and willing to go out of their way to assist us. Dan has all the documents ready and made the final process smooth and comfortable. More