Audi San Diego

Garbage Car When I got to the dealership, everybody was nice and professional, the person that sold me the car was very nice. I bought a used car from them, 2013 When I got to the dealership, everybody was nice and professional, the person that sold me the car was very nice. I bought a used car from them, 2013 Tiguan. Next day when I got it I got a flat tire, they changed it because we got the warranty. 8 months later and the car has been in the shop several times, first time for more than $600.00 and now needs more than $5,600.00 dllrs worth of repairs. I called the dealership, maybe they could offer some help or some advice. Matt one of the managers I talked to, which laughed at me about what I was telling him, was very disrespectful, and unprofessional, he even HANGED UP the phone at me!! we did not bought an extended warranty for the car, which we were thinking we were buying a good product. I am very disappointed in the way I was treated, He straight out told me you are on your own. They did showed me a CARFAX which was completely "CLEAN" but the things that the car has now wrong, where not done in less than 8 months. I tried explaining this to Matt and he didnt do anything other than laughed on the phone at me. Be careful when buying from this dealership, especially USED cars, it seems that they dont care what they are selling to you as long as they just get rid of it. More

First Class The service is always professional, polite and friendly. Brett My A7 was in for a recall and a check up so I needed a loaner car. Surprisingly, this d The service is always professional, polite and friendly. Brett My A7 was in for a recall and a check up so I needed a loaner car. Surprisingly, this department is not up to the same high standards as the Audi Service Department. More

Waste of time He’s just disorganized and not willing to help with my A4. Also he is not willing to give the customer best choice instead he wants the customer to pa He’s just disorganized and not willing to help with my A4. Also he is not willing to give the customer best choice instead he wants the customer to pay more. More

Professional Service Thank you San Diego Audi for servicing of my SQ5. Top notch customer service and attention. I even got to drive the new 2019 SQ5, loaner. Thank you San Diego Audi for servicing of my SQ5. Top notch customer service and attention. I even got to drive the new 2019 SQ5, loaner. More

could be my last visit two weeks prior had my A8 in for 75,000 mile service. noticed the next day that my air conditioning wasnt working. service says that there is no corr two weeks prior had my A8 in for 75,000 mile service. noticed the next day that my air conditioning wasnt working. service says that there is no correlation between service performed and A/C stopping, but it is very coincidental. When I brought it back, they said I also need new tires and brakes. didnt mention that at all during my service two weeks prior, seems like a bad upsell. quoted $1500 to fix AC. Wound up costing almost $1900, to replace a valve. Seems very high to me. final thing, last three times I brought car in for service they said they were too busy to wash. So I specifically asked for it to be washed this time. They did, but a below average job. Rims still very dirty. one more thing: AC sort of works, but is not actually cold. People are friendly, actual service not great at all. I also offered to do trade in and buy another, they said not with all the work needed! More

great service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank yo service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank you More

Wonderful experience Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car More

Great Servicer Had an Audi Q5 in for the 20,000 mile service. Received a loaner car, had the service completed promptly and everything seems to work fine. Had an Audi Q5 in for the 20,000 mile service. Received a loaner car, had the service completed promptly and everything seems to work fine. More

Good service but slow car rental The 4th recall on my 2017 A7 was handled expeditiously, but the car rental process took over 35 minutes. It seems that the dealer had run out of loan The 4th recall on my 2017 A7 was handled expeditiously, but the car rental process took over 35 minutes. It seems that the dealer had run out of loaner cars. The pick-up process and the loaner care return were smooth, however. The number and frequency of factory recalls were distressingly high, given that my A7 was in its 5th or 6th model year. Surprising that all the "bugs" still had not been fully cured. I wonder how many bugs are in the new, redesigned 2019 A7 ? More

Awesome Service Damien was extremely helpful and accommodating to my needs. Appointment scheduling, Lyft ride to/from work, and service was seamless. I came in beca Damien was extremely helpful and accommodating to my needs. Appointment scheduling, Lyft ride to/from work, and service was seamless. I came in because my Bluetooth stopped working but they also were able to service it for a recall, do a complimentary inspection, and even washed my car! I was very impressed with the service I received. Thank so you so much Audi for continuing your above and beyond service. More