Audi San Diego

great service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank yo service. frequent updates. Quick service on vehicle drop off and pick up. convenient availability of Lyft from drop of and vehicle pick up. thank you More

Wonderful experience Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car Professional and kind attentive and timely . I had a wonderful experience . I look forward to my next service at 20k miles. The A5 is a great car More

Great Servicer Had an Audi Q5 in for the 20,000 mile service. Received a loaner car, had the service completed promptly and everything seems to work fine. Had an Audi Q5 in for the 20,000 mile service. Received a loaner car, had the service completed promptly and everything seems to work fine. More

Good service but slow car rental The 4th recall on my 2017 A7 was handled expeditiously, but the car rental process took over 35 minutes. It seems that the dealer had run out of loan The 4th recall on my 2017 A7 was handled expeditiously, but the car rental process took over 35 minutes. It seems that the dealer had run out of loaner cars. The pick-up process and the loaner care return were smooth, however. The number and frequency of factory recalls were distressingly high, given that my A7 was in its 5th or 6th model year. Surprising that all the "bugs" still had not been fully cured. I wonder how many bugs are in the new, redesigned 2019 A7 ? More

Awesome Service Damien was extremely helpful and accommodating to my needs. Appointment scheduling, Lyft ride to/from work, and service was seamless. I came in beca Damien was extremely helpful and accommodating to my needs. Appointment scheduling, Lyft ride to/from work, and service was seamless. I came in because my Bluetooth stopped working but they also were able to service it for a recall, do a complimentary inspection, and even washed my car! I was very impressed with the service I received. Thank so you so much Audi for continuing your above and beyond service. More

Friendly and knowledgeable The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the ti The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the time to answer all of the questions we had about multiple vehicles that we were considering. We never felt pressured to buy and Brent made us feel like valued customers. More

Highly ethical business people After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took care of the issue for me and provided additional guidance. Each of George, Nacho and Binan were extremely helpful and cordial. They are client service oriented, honest and trustworthy. I was not dissapointed this time and they restored my confidence in this Service Center. This review is well deserved. Thanks! More

San Diego Audi Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it ea Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it easy and seamless. More

55,000 mile check/dent removal I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squea I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squeaking and I was not given a reply by the service representative when I inquired afterward. I also asked for a small dent to be repaired. My car was in the shop for 5 days and the dent was still not repaired. They assured me work would be completed within 48 hours, but then called to extend the time to an additional 3 days. I was then quoted two different numbers, even after I was told the work would be done by the end of the day. On the 5th day, the service representative asked for a third extension of time. He said the dent was not a typical case but the dent is maybe 6 inches in length. He did give me a discount upon collecting my vehicle and said he would follow up about the dent removal but I didn't hear from him. I do not feel that I will be coming back to Audi San Diego. I am disappointed because I have had great service experiences with Audi in the past. More

No pressure experience I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been super knowledgeable and prompt to get me an appointment when needed. So when I decided to buy or lease a new Audi S5, I naturally went to my current dealership. I was referred to Don Bragg and the process was smooth and enjoyable. There was no pressure to choose either option, and financing, should I have chosen to go the purchase route, was simple and offered low interest rates through SDCCU. I ended up leasing, which was equally simple. Joyce Jung was clear and efficient in finance. All in all, a good day. More