Audi San Diego

Friendly and knowledgeable The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the ti The entire car buying process was very professional and personable from the first email response to the final decision to purchase. Brent took the time to answer all of the questions we had about multiple vehicles that we were considering. We never felt pressured to buy and Brent made us feel like valued customers. More

Highly ethical business people After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took After a bad experience with them, I returned to the dealership. The response I had with them was superb and frankly beyond my expectations. They took care of the issue for me and provided additional guidance. Each of George, Nacho and Binan were extremely helpful and cordial. They are client service oriented, honest and trustworthy. I was not dissapointed this time and they restored my confidence in this Service Center. This review is well deserved. Thanks! More

San Diego Audi Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it ea Audi San Diego is great! George, my service expert, is the best. He communicates well and makes sure I am taken care of! The service team makes it easy and seamless. More

55,000 mile check/dent removal I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squea I came in for a 55,000-mile maintenance check. I asked specifically for them to check my brakes because they were squeaking. My brakes are still squeaking and I was not given a reply by the service representative when I inquired afterward. I also asked for a small dent to be repaired. My car was in the shop for 5 days and the dent was still not repaired. They assured me work would be completed within 48 hours, but then called to extend the time to an additional 3 days. I was then quoted two different numbers, even after I was told the work would be done by the end of the day. On the 5th day, the service representative asked for a third extension of time. He said the dent was not a typical case but the dent is maybe 6 inches in length. He did give me a discount upon collecting my vehicle and said he would follow up about the dent removal but I didn't hear from him. I do not feel that I will be coming back to Audi San Diego. I am disappointed because I have had great service experiences with Audi in the past. More

No pressure experience I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been I have always used Audi San Diego to service my 2011 S4 (which I purchased in Northern California for other reasons). Brett in service has always been super knowledgeable and prompt to get me an appointment when needed. So when I decided to buy or lease a new Audi S5, I naturally went to my current dealership. I was referred to Don Bragg and the process was smooth and enjoyable. There was no pressure to choose either option, and financing, should I have chosen to go the purchase route, was simple and offered low interest rates through SDCCU. I ended up leasing, which was equally simple. Joyce Jung was clear and efficient in finance. All in all, a good day. More

Great experience! Jerald made sure everything was done correctly before returning the vehicle. He is always such a great help! Was updated throughout the week on the st Jerald made sure everything was done correctly before returning the vehicle. He is always such a great help! Was updated throughout the week on the status of the repairs. More

Drop in Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as pro Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as promised. I appreciate the flexibility! More

Great dealership with very friendly people. I am extremely impressed by the willingness of the dealership to go the extra mile to be sure the deal was completed and that it made sense. The onl I am extremely impressed by the willingness of the dealership to go the extra mile to be sure the deal was completed and that it made sense. The only bad thing is that the car was not immediately ready due to the fact a recall hadn't been performed on it yet so I had to wait until the next day to pick up the car. The other issue is they didn't have any activated sims for the mmi. I have been waiting for over a week. More

Reserved doesn't mean reserved I made an appointment a week in advance, and was told a loaner vehicle had been reserved. Showed up on time, only to discover there were no loaners, I made an appointment a week in advance, and was told a loaner vehicle had been reserved. Showed up on time, only to discover there were no loaners, and there were five people ahead of me, and they all had "reservations" too. Waited for 1 1/2 hours, but then had to finally leave. They offered me an uber, but I was going to the hospital where I would be until 7 pm with my daughter, and then how was I supposed to get home? I cannot drop my car off unless I have a loaner. I thought I had a reservation. It is difficult to get to Miramar (I live in Lemon Grove), plus under my circumstance (my daughter is hospitalized) I need a real reservation for a vehicle to use while my car is being worked on. More

Amazing experience Easy buying experience. Great people. I love my beautiful new car. Tami was a joy to work with. Everyone was extremely helpful. Thanks for the grea Easy buying experience. Great people. I love my beautiful new car. Tami was a joy to work with. Everyone was extremely helpful. Thanks for the great deal. More