Audi San Diego

Complete engine repair. My regular service consultant, Brett Van Gompel is excellent and communicated with me multiple times during this extensive repair. When I picked up t My regular service consultant, Brett Van Gompel is excellent and communicated with me multiple times during this extensive repair. When I picked up the car Brett was out of town in training and therefore I worked with Damien Burton. Although new to the situation, Damien did an excellent job and communicated well. I have always been happy with San Diego Audi. I am appreciative of the credit toward cost provided by the Dealership. However, I am not completely pleased with Audi Corporate in this situation. More

A great car buying experience Anthony my sales rep was very knowledgeable of the car and seem willing to help in anyway. He went above and beyond to locate and get the car that I Anthony my sales rep was very knowledgeable of the car and seem willing to help in anyway. He went above and beyond to locate and get the car that I really wanted. More

A wonderful & efficient process Robert was great. He took my pre-screen phone call the night before so that we could have an smooth and timely transaction the following day. Very he Robert was great. He took my pre-screen phone call the night before so that we could have an smooth and timely transaction the following day. Very helpful and explained things clearly. Thank you, Robert! More

Oil change was rushed and not done correct.some used oil not drained completely, unsure if it was even actually done. The oil replaced still looked dirty. was rushed and not done correct.some used oil not drained completely, unsure if it was even actually done. The oil replaced still looked dirty. More

Great salesman Mario and great service The salesman was very knowledgeable and courteous. Not pushy he tried his best to get the deal done and he did without any hassle. Would definitely re The salesman was very knowledgeable and courteous. Not pushy he tried his best to get the deal done and he did without any hassle. Would definitely recommend this place. More

Terrible Communication Brought my vehicle in for servicing. They held on to my car for several days and constantly failed to contact me when they claimed they would do so. 4 Brought my vehicle in for servicing. They held on to my car for several days and constantly failed to contact me when they claimed they would do so. 4 days later I went by to pick up my vehicle as nothing was being performed on the car including the simple tire rotation I asked for. Additionally, despite asking my vehicle not be washed, they washed it and brought it back covered in water. I voiced my dissatisfaction with my service experience while I was picking up the car and I was assured somebody would call me the following morning to let me know what issues were going on with the car. That call never came. Audi San Diego clearly lacks communication. More

Quick, courteous, efficient . My issue was explained and resolved successfully. The technician is nice and responsible. He always respond in a timely manner. However, I do t fee . My issue was explained and resolved successfully. The technician is nice and responsible. He always respond in a timely manner. However, I do t feel the sale rep is not honest about making sure the car meets the certified standard. The sale price includes registration but he didn’t inform me that register can’t be done and didn’t take that amount off. More

Very pleasant and courteous process of purchasing a vehicle. My wife and I were looking for a low mileage 2018 Audi A4 for several months. We finally located the vehicle at Audi San Diego. The salesman, Anthon My wife and I were looking for a low mileage 2018 Audi A4 for several months. We finally located the vehicle at Audi San Diego. The salesman, Anthony Picozzi, offered us exceptional professionalism, great product knowledge, and due courtesy one would expect when purchasing a car. He took time to explain the latest features and accommodated us on a sufficiently long test drive. After being satisfied with the car, we offered a reasonable price which was instantly accepted without any further negotiations. Anthony ensured that the purchasing transaction was completed as expeditiously as possible. Once all the paperwork was finished, Anthony ensured that the vehicle was properly prepared for delivery, and further assisted us with programming and customising numerous features of our new vehicle. There was never any financial pressure nor time constraint, which was very much appreciated. Working with Rosalina Caballero was equally pleasant. She too offered us the same level of courtesy and professionalism when explaining available packages and reviewing the relevant documents. Even though we opted not to purchase additional packages, Rosalina maintained good sense of humour and cheerful attitude throughout the entire process. We were very satisfied with the process and would certainly recommend Audi San Diego. More

Worked hard to get me the right vehicle I went in to look at a holdover 2018 A4, which had been sold. They worked to get me a great deal on a 2019 that I was very happy with. I went in to look at a holdover 2018 A4, which had been sold. They worked to get me a great deal on a 2019 that I was very happy with. More

Everyone was great. Great overall experience. Very happy with Pay and the fiance department! They made it happen. Everyone at the dealership was friendly and very accommo Great overall experience. Very happy with Pay and the fiance department! They made it happen. Everyone at the dealership was friendly and very accommodating!! Loving my new car. More