Audi San Diego

Great experience buying Son's first car The sales associate was very friendly and informative. Overall a great experience. The information regarding the car on the internet was helpful. T The sales associate was very friendly and informative. Overall a great experience. The information regarding the car on the internet was helpful. The Q Certified extended warranty is an added plus. More

Pleasant experience Jerald Camacho was very helpful and Jerald Camacho was very helpful and courteous. He made sure that I was satisfied with everything before I received my car back. My car is running bett Jerald Camacho was very helpful and courteous. He made sure that I was satisfied with everything before I received my car back. My car is running better compare to when I first got it. He even help me out when I lost the key of my loaner car. Definitely an outstanding customer service. More

Great deal on a 2018 Q5 With a two year old toddler starting pre school we were looking for a roomier car, but were sure another Audi would no longer fit in our budget. We we With a two year old toddler starting pre school we were looking for a roomier car, but were sure another Audi would no longer fit in our budget. We were ready to say goodbye to Audi, but Gino and Don offered us a great deal on a 2018 Q5 that we simply couldn’t resist. Also after delivery Don has been very responsive to questions I had regarding Audi Connect. More

Recall and 30K mile service George, as always, took great care of things. Very happy with the overall results! The length of time and accommodations were well suited for someone George, as always, took great care of things. Very happy with the overall results! The length of time and accommodations were well suited for someone waiting for service.... More

I enjoy coming here! Brett is a great service advisor. It’s very easy to bring in your car for service. I like getting the brand new loaner cars to drive. It’s a very enjo Brett is a great service advisor. It’s very easy to bring in your car for service. I like getting the brand new loaner cars to drive. It’s a very enjoyable way of test driving the new cars The last two loaner cars needed the inside of the windshield cleaned but that is pretty standard of all rental cars. I feel like that never gets cleaned often enough More

Fast accurate friendly Scott was very nice explained the service and needs of car friendly and helpful. Car was not washed properly tires and inside we’re not cleaned Scott was very nice explained the service and needs of car friendly and helpful. Car was not washed properly tires and inside we’re not cleaned More

Maintenance was easy and done within a day Damien made sure he explained everything clear for us to understand our maintenance and other issues that were found. Overall our experience was very Damien made sure he explained everything clear for us to understand our maintenance and other issues that were found. Overall our experience was very good and are very happy with our car More

Oil change service I brought up the competive pricing Carlsbad Audi offers for an LOF and glad George was able to match that price for me to keep me happy I brought up the competive pricing Carlsbad Audi offers for an LOF and glad George was able to match that price for me to keep me happy More

45k Service 45K mile service for Audi A5. Very cooperative, easy to work with and very informative . On time and within budget … looked at other areas for me 45K mile service for Audi A5. Very cooperative, easy to work with and very informative . On time and within budget … looked at other areas for me More

Remote purchase and shipping not a compentancy In a time when vehicles are purchased over the internet, based on my experience, this dealer doesn't appear like they've sold a car to a remote buyer In a time when vehicles are purchased over the internet, based on my experience, this dealer doesn't appear like they've sold a car to a remote buyer before. The purchasing transactions were fine,..receiving the car another story. The car was to be shipped and a delivery date was established. First date came and went and was given an updated delivery only after calling to find out where the car was. 2nd commit date (a week later) was the same story. The delivery date comes and goes with no car. Now I asked for the auto transport contact info from San Diego Audi since they appeared to show little interest in making sure the car was actually delivered. The auto transport was just as incompetent. "what? the car wasn't delivered? We'll get right back to you.". No return call. The car finally arrives with minor damage (discovered after I washed the car). San Diego Audi response...it wasn't like that when it left here. Moral of the story...if you are looking for a dealer that is interested in a positive end to end experience and an incomparable customer experience you might try another dealer. More