Audi San Diego

got great service I came in with what I thought was a potential heater issue. I was advised promptly that is was not an issue and given the steps to prove the case. I came in with what I thought was a potential heater issue. I was advised promptly that is was not an issue and given the steps to prove the case. More

Friendly, quick and easy process Frankly I was helped by the sales man his name is Mario from A to Z, and made it so simple and easy. He answered all my questions and delivered the c Frankly I was helped by the sales man his name is Mario from A to Z, and made it so simple and easy. He answered all my questions and delivered the car with all features I asked for, I can’t ask more, that’s what we call it (excellent customer service) and I will definitely refer my family and friends who ever looking for an Audi I wish I can add more star to it Thank you Audi Of San Diego More

Excellent experience I was there for 45,000 mil service on my 2015 Audi Q7. Brett's explanation about my service needs and potential service warranty purchase was cle I was there for 45,000 mil service on my 2015 Audi Q7. Brett's explanation about my service needs and potential service warranty purchase was clear, thorough and balanced (including pros and cons). Manny is always honest about my service and parts needs and the amount of time that he thinks I have left on the service and parts. His explanations are clear and thorough and balanced (including pros and cons).. Brett and Manny were both patient. I waited for the car, and the service took a reasonable amount of time. More

Good humans. We were treated with dignity and respect despite us purchasing a used non-Audi vehicle-- these two gentlemen Alexander Sovran and Dan Chapelle are sim We were treated with dignity and respect despite us purchasing a used non-Audi vehicle-- these two gentlemen Alexander Sovran and Dan Chapelle are simply good humans. They love their jobs, helped us with financing by looking everywhere for our loan despite our not-so-perfect credit-- Alex was patient and answered all of our questions in a way that we could understand--and Dan even loaned us his personal car charger for our new electric vehicle because the previous owner had not delivered it yet. How nice is that? The follow up with the paperwork with Dan was meticulous, he is very organized. And we were surprised to be offered a lower interest rate with a good loan company for our purchase. Thank you Alex and Dan-- we appreciate you! More

Car window shot with bee-bee while driving at worst possible I was headed to SD for major surgery on Wed when our car was shot at (CHP and we think) and blew out the driver-side window- 10,000 fragments all over I was headed to SD for major surgery on Wed when our car was shot at (CHP and we think) and blew out the driver-side window- 10,000 fragments all over us and the car and fell into the door. I called Brett my advisor for years, explained what happened. He took the car in right away, got us a loaner. My husband was able to pick up the repaired car while I was still in the hospital so we had our car back for my return home. Audi was great. (Although i did file an insurance claim and the dealership was not their repair shop of choice, the timeliness, the immediate, loaner of another Audi, under the circumstances was well worth it. Audi SD, esp Brett provides exceptional, customer sensitive service. ) More

Amazing Fadi is incredible! Best customer service! Great prices and excellent customer care. I love my new q5 and Fadi made it so easy! Thank you Audi San Die Fadi is incredible! Best customer service! Great prices and excellent customer care. I love my new q5 and Fadi made it so easy! Thank you Audi San Diego! I would recommend this dealer over and over without hesitation! More

Happy Customer My experience with Audi San Diego is a very pleasant experience as a Audi owner since 2013 the Serive rep. Mr Burton always answers my questions and r My experience with Audi San Diego is a very pleasant experience as a Audi owner since 2013 the Serive rep. Mr Burton always answers my questions and returns my phone calls, his truthfulness goes a long way with me as a Safety Consultant & current City Of Chula Vista Safety Commissioner. Sincerely, Jerry Muñoz More

Audi Service Excellent communication and professional staff. Service advisor was honest, courteous and super nice. He told me the issue involved with the vehicle a Excellent communication and professional staff. Service advisor was honest, courteous and super nice. He told me the issue involved with the vehicle and provided immediate issues. More

Thank You San Diego Audi My first experience to San Diego Audi was exceptional. Although I did not anticipate to arrive at 6:45am to see several others customers already in l My first experience to San Diego Audi was exceptional. Although I did not anticipate to arrive at 6:45am to see several others customers already in line - the check in process for my 7am appointment was quickly processed and very efficient. The best part was my vehicle was handled promptly and serviced quickly. The entire team at San Diego Audi are outstanding. Thank you San Diego Audi! More

Complimentary cooing off period Exceptional 200 mile trial period! I brought the car to an independent and after finding out that it needed $3000 worth of work I brought it back. Aud Exceptional 200 mile trial period! I brought the car to an independent and after finding out that it needed $3000 worth of work I brought it back. Audi SD honored their contract although it takes 10 business days to retract the deal. A great opportunity to make a good decision on a big purchase. Don’t know if this is the case on new cars. I wish all dealers would offer this option. Thanks Audi San Diego! More