Audi San Diego

Outstanding customer care Brett Van Gompel takes great care of us and our car. He is always a pleasure to work with and terrific asset to your team! Brett Van Gompel takes great care of us and our car. He is always a pleasure to work with and terrific asset to your team! More

Personable and Professional The Service Department, and Manny in particular, are always professional, personable, and accommodating. They get the job done well and in a timely m The Service Department, and Manny in particular, are always professional, personable, and accommodating. They get the job done well and in a timely manor. Communication is very good and all services are well explained. More

Grat staff very attentitive to all needs. Manny and the staff are great and execute all service requests quickly and with great detail. I trust that Manny will always give me straight advice. Manny and the staff are great and execute all service requests quickly and with great detail. I trust that Manny will always give me straight advice. More

Took 10 hours to do recalls...busy day! Really nice and helpful staff but unfortunately, it took 10 hours to get three recalls done (estimated 5hr service). I dropped off my car around 7:30 Really nice and helpful staff but unfortunately, it took 10 hours to get three recalls done (estimated 5hr service). I dropped off my car around 7:30 am in hopes to get it back sooner but I guess it did not work out that way and was not informed of delay. More

Service was good. Service was good but I wished I called in for a loaner car. Car took a little longer that expected. People were friendly. Facility was clean. Service was good but I wished I called in for a loaner car. Car took a little longer that expected. People were friendly. Facility was clean. More

Audi q5 purchase Great service! Mario worked with me to get the exact vehicle that I wanted. Test drive was great. The finance department worked very efficiently and w Great service! Mario worked with me to get the exact vehicle that I wanted. Test drive was great. The finance department worked very efficiently and was a pleasure to deal with. More

Superior knowledge, timely, curtious!!! I’ve been associated with Audi San Diego since mid 2014 and find it to be VERY KNOWLEDGEABLE, CURTIOUS and customer satisfaction orientated. Always I’ve been associated with Audi San Diego since mid 2014 and find it to be VERY KNOWLEDGEABLE, CURTIOUS and customer satisfaction orientated. Always willing to help and solve and issues I might have in timely matter. Very FRIENDLY CUSTOMER SERVICE. Very modern and clean facility. Beautiful showroom to check on the new vehicles!!! I also enjoy morning coffee and condiments! I recommend this dealership highly. More

Service took too long You must review the customer contract conditions, I have bumper to bumper guaranty and I was getting a charge if over 3k I something that my guaranty You must review the customer contract conditions, I have bumper to bumper guaranty and I was getting a charge if over 3k I something that my guaranty covers More

Very friendly staff One area for improvement is in greeting customers and guiding them through. I’ve been to this service center 4 times, and was greeted only once when p One area for improvement is in greeting customers and guiding them through. I’ve been to this service center 4 times, and was greeted only once when parked in the service driveway. Then I usually walk to the into the service department and still do not get greeted. The service center seems to change every time so if hard to figure out where to go or who to start with. More

Mario was amazing! Outstanding Service! Everyone that assisted us was terrific. I’m glad I chose Audi San Diego for my first Audi! I would definitely recommend you guys! Outstanding Service! Everyone that assisted us was terrific. I’m glad I chose Audi San Diego for my first Audi! I would definitely recommend you guys!!! More