Audi San Diego

Damien’s customers service has always been a positive and wonderful experience. He is always responsive and leaves his customer feeling listened to and happy. The absolute best! wonderful experience. He is always responsive and leaves his customer feeling listened to and happy. The absolute best! More

Friendly and efficient service and easy to communicate with. I do not remember the name of fellow’s name in parts department who worked on car but his service was excellent as well with. I do not remember the name of fellow’s name in parts department who worked on car but his service was excellent as well More

Service Dept. could not help with failed smog check I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist b I failed the smog check with a permanent diagnostic trouble code (PDTC) in the vehicle's computer system. The service tech claimed it does not exist because he does not see it with his expensive audi diagnostics equipment. I had the vehicle scanned by 3 independent techs afterwards and they all confirmed the PDTC is there. I finally found a knowledgeable VW tech sho confirmed that the Audi equipment doesn't show these codes and that they will only go away after the car's computer detects sufficient drive cycles to confirm the issue is resolved and then clears the code. I also learned that you can pass the smog check if the car completes 15 warm-up cycles and 200 miles since the last code clearing. I would have expected the experts at Audi to provide this information, but they seemed clueless about it. Note: George did his best to help me out. My complaint is with the service tech who doesn't seem to know the details... More

Ferduke was so helpful and friendly. We were looking for a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking fo a car with very specific features and he made it happen! He was very easy to communicate with. He was not pushy or overbearing. If you are looking for a new car Ferduke is the man!! More

Ferduke was helpful and welcoming the entire step of the way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! way of my Audi purchase. He was patient during my decision and helped me pick the best car. Thank You! More

Enjoyable Experience @ the Audi Dealership Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made Audi brought it to my attention concerning a factory recall with my infotainment system. The online scheduling system was very user friendly and made it extremely easy to schedule an appointment. Upon my arrival at her desk Amy Stoica (I believe that is her last name) made me feel very comfortable about the process and demonstrated a great aptitude for her job. She recommended other services offered at the dealership. I will recommend this dealership to others. More

Tami was exceptionally patient and knowledgeable. She did a great job explaining option and let us drive several models. She did her best to get us through the process quickly. a great job explaining option and let us drive several models. She did her best to get us through the process quickly. More

Excellent customer service. Very patient with all my questions and grandson’s explained results and needs still to be fix like two back tires brakes questions and grandson’s explained results and needs still to be fix like two back tires brakes More