Audi San Diego

This dealer stepped up and went way above and beyond after a frustrating initial situation. The new Q6 I purchased had some (understandable, given it's newness to the market) SW issues and the entire te after a frustrating initial situation. The new Q6 I purchased had some (understandable, given it's newness to the market) SW issues and the entire team at Audi/San Diego moved heaven and earth to make the situation right. They provided me a no cost loaner. The salesman, Lucas and the entire team scrambled and found my exact build in port and grabbed it for me, getting it delivered to me in record time and running perfectly! Is such a beautiful car and I really, really appreciate the efforts of Lucas and the entire Audi SD team from beginning to end. Will definitely be back when I need my next vehicle which will be, of course, an Audi! More

The least I can say about my experience at Audi San Diego is that it was exceptional. Huge shoutout to Lucas for sticking with me over the course of a couple of weeks while I debated between a few cars — is that it was exceptional. Huge shoutout to Lucas for sticking with me over the course of a couple of weeks while I debated between a few cars — some not even Audi. He met me exactly where I was, never pressured me, and ultimately got me out-the-door numbers that were extremely competitive. As someone relatively young in the car-buying world who has faced multiple situations where I wasn’t treated with time and respect at other dealers in the past just because of my age and how I dressed — I truly appreciated the opposite from him and his team with overwhelming professionalism and kindness in making an Audi my next car. If you’re looking for a buying experience with no haggling, no predatory sales tactics, and no misery in the finance office, this is the place. Lucas and the entire sales team were attentive and professional from start to finish, and the finance process was refreshingly smooth — I wasn’t stuck signing papers for hours like at some other dealers and there was zero hiccups with processing anything. I also wanted to see how the after-purchase experience would be, and weeks later, I can say it’s flawless. I had a minor connectivity issue with my vehicle, and the service department was incredibly quick to respond. I was able to get into the dealership and have it fixed in under five minutes... not even kidding, I was conveniently in the neighborhood and they got me in right away. Shoutout to Alec for his kindness and efficiency. Overall, this was a fantastic buying experience from start to finish. Audi San Diego has earned a lifelong customer. More

Lucas and the entire team at San Diego delivered the best car buying experience I’ve ever had. Lucas was knowledgeable, fair, and very accommodating. Car buying can be so stressful and he made it fun, profes car buying experience I’ve ever had. Lucas was knowledgeable, fair, and very accommodating. Car buying can be so stressful and he made it fun, professional with a huge emphasis on customer satisfaction. More

The dealership, Lukas, and Eric all made our experience so easy. We requested to be in and out without wasting time, and they expertly made this happen. Everyone was kind and incredibly helpful. so easy. We requested to be in and out without wasting time, and they expertly made this happen. Everyone was kind and incredibly helpful. More

I had an exceptional experience at Audi thanks to Lucas, Nacho, and Lisa. Nacho has been my trusted service advisor for the past 13 years, always looking out for my best interest with honesty and care. This Nacho, and Lisa. Nacho has been my trusted service advisor for the past 13 years, always looking out for my best interest with honesty and care. This time, he introduced me to Lucas, who was incredibly professional and attentive. Lucas helped me find the perfect car and took the time to walk me through all its features, ensuring I felt confident and informed. Lisa made the paperwork process seamless—she was efficient, thorough, and made sure I understood every document I was signing. I’m truly grateful to all three of them for making this such a smooth and positive experience. Thank you for going above and beyond. More

Completely satisfied with Audi San Diego, and Lucas Kielar offered straight forward, knowledgeable, and low pressure support. Easy process and ultimately great product at a great price. Thanks, Lucas Kielar offered straight forward, knowledgeable, and low pressure support. Easy process and ultimately great product at a great price. Thanks, Lucas. More

Great experience with the finance manager, sales manager, and salesperson Lucas. This is our 3rd time going to the dealer (all good of course). We ended up buying a car on a whim and were glad to have a team and salesperson Lucas. This is our 3rd time going to the dealer (all good of course). We ended up buying a car on a whim and were glad to have a team so attentive and patient as them! Lucas was able to meet our needs and have us leave in a timely manner (snacks were included as well). Thank you again to the Audi San Diego team for another fantastic experience once again! More

Definitely the best car buying experience I have ever had. Lucas and the team were great at finding me exactly what I wanted for a great price. I love my Audi Q5 PHEV. From the moment I walked in until I had. Lucas and the team were great at finding me exactly what I wanted for a great price. I love my Audi Q5 PHEV. From the moment I walked in until I drove off in my new vehicle, I was impressed. Would definitely recommend to anyone who is looking for a new car. More

"Beyond Exceptional Service at Audi San Diego! " My experience at Audi San Diego was truly five-star, and I can't recommend them highly enough! From the moment I walked in, the customer service wa " My experience at Audi San Diego was truly five-star, and I can't recommend them highly enough! From the moment I walked in, the customer service was outstanding. Every staff member I interacted with was professional, welcoming, and genuinely committed to making my leasing process smooth and enjoyable. A huge shout-out to Lucas, my sales representative, who was absolutely fantastic. He guided me through every step of leasing my new 2025 Audi Q6 E-Tron with incredible expertise and patience. Lucas was incredibly knowledgeable about the vehicle, answering all my questions thoroughly and ensuring I understood every feature. He listened to my needs and preferences, never once making me feel rushed or pressured. His dedication to excellent customer service made what can often be a stressful process feel effortless and exciting. The entire team at Audi San Diego clearly prioritizes the customer, and it truly shows. If you're looking for an Audi and want an unparalleled buying or leasing experience, make sure to visit Audi San Diego and ask for Lucas! You won't be disappointed. More

My car was kept for a week due to an A/C leak. I understand the time needed to locate the issue, but communication throughout the process was lacking. When I called for an update, I was told the t I understand the time needed to locate the issue, but communication throughout the process was lacking. When I called for an update, I was told the technician was out—apparently, no one else could look at my car. On another day, my service advisor was out with no backup in place. In every job I’ve had, being out of office requires coverage. Why isn’t that the standard here? Now I’m dealing with a flat tire and have to wait four days for an appointment. For a luxury brand, the service doesn’t feel luxurious. It would also be helpful if the person scheduling appointments had a better understanding of how long basic services like a tire replacement take, so customers can be given realistic expectations upfront. The Service Advisors are polite and professional, but the experience feels no different than when I was servicing my old Nissan. Disappointed overall—and I won’t be choosing Audi for my next vehicle. [April & May 2025] More