Audi San Diego

Upon checking in our service advisor, Gustavo Ponce, ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that we scheduled our appointment, Gustavo was able to secure one for us. Once the problem was diagnosed and confirmed, Gustavo contacted us and let us know the possible day of completion. When our vehicle was completed, sent me a text. Upon picking up the vehicle, my wife found it clean inside and out! Thank you Gustavo and the SD Audi Team for the great service! More

Friendly service adviser. Estimated for a major service was a fully day. They my car done that afternoon. Estimated for a major service was a fully day. They my car done that afternoon. More

I have purchased and serviced my cars at San Diego Audi for years and the positive experience I consistently have keeps me loyal! for years and the positive experience I consistently have keeps me loyal! More

Jennifer is the service expert on my car. She had good communications with me before on things related and also helped me get my car service in the same day. I highly recommend her service. She had good communications with me before on things related and also helped me get my car service in the same day. I highly recommend her service. More

Very Happy with the sales associate and the dealership for the smooth and easy purchase of my new Audi Q7. Right from the time we were evaluating the vehicle, the associate was very supportive and accommo for the smooth and easy purchase of my new Audi Q7. Right from the time we were evaluating the vehicle, the associate was very supportive and accommodated our multiple visits including arranging a test drive and showing us multiple vehicles. I would recommend the dealership to anyone looking to evaluate or purchase a new Audi. More

The sales process is good no issues. They do a good job. I bought a 2018 Q5. The service over the years have drastically declined. They are all nice to talk to at the dealership. Follow They do a good job. I bought a 2018 Q5. The service over the years have drastically declined. They are all nice to talk to at the dealership. Follow up is terrible. The car itself for a high end car is dissapointing. I have hardly 25k miles till now. I have the Audi care package from the same dealership and I take it every year from maintainence. Once the 4 yr passed irrespective of mileage slowly things start falling apart. First the MMI , the engine mount, tires. For a city driven garage kept car with around 5k miles a year this is not acceptable and the follow up is terrible. More

George is always a trusted advisor. He is very communicative and helpful and always trying to do what's best for the customer. He is very communicative and helpful and always trying to do what's best for the customer. More

Auto purchases are not fun but this was handled very professionally. Went as smoothly and quickly as could be expected. Lucas was responsive and pleasant throughout. Hit the dealer on a day of unusua professionally. Went as smoothly and quickly as could be expected. Lucas was responsive and pleasant throughout. Hit the dealer on a day of unusually high sales but wasn’t too bad. Would definitely go back. More

Excellent customer service throughout the sales process and later in the service department with Trudy Hofstetter, Service Advisor. The dealership has excellent procedures and systems in place and Trudy w and later in the service department with Trudy Hofstetter, Service Advisor. The dealership has excellent procedures and systems in place and Trudy was outstanding. More