
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,762 reviews
Emergency service no appointment Had a warning light pop on and called dealer. They said they would fit me in which was great since we would be leaving town. I worked primarily with Had a warning light pop on and called dealer. They said they would fit me in which was great since we would be leaving town. I worked primarily with Jerald who was personable, polite and efficient. Great experience. More
Great service Came in for my annual service on my 2016 S6. Loaner car was provided. They discovered a bent wheel which the extended insurance covered along with a n Came in for my annual service on my 2016 S6. Loaner car was provided. They discovered a bent wheel which the extended insurance covered along with a new tire. All replaced. Car was returned clean and good as new. More
Exquisite Service This is the definition of what TRUE Customer Service is. Manny and Scott truly made me feel at ease the entire time. Maverick (my A5) was in great han This is the definition of what TRUE Customer Service is. Manny and Scott truly made me feel at ease the entire time. Maverick (my A5) was in great hands! At Audi, they truly go above and beyond! More
Easy,easy out No waiting when I dropped off the Car for a recall item and it was ready ,as promised, when I came back to pick it up. I didn't realize though that No waiting when I dropped off the Car for a recall item and it was ready ,as promised, when I came back to pick it up. I didn't realize though that I was paying for the LYft ride More
Great service. I was able to make a next day appointment and Brett sent the suggested repairs by email. My car was ready in a few days and shiny clean when I picked I was able to make a next day appointment and Brett sent the suggested repairs by email. My car was ready in a few days and shiny clean when I picked it up. More
Did not meet expectations I am comparing my experience to that of the Lexus dealership where I go with my other car. Lexus by far offers a much better experience. While I like I am comparing my experience to that of the Lexus dealership where I go with my other car. Lexus by far offers a much better experience. While I liked making my service appointment online I didn't realize that I needed to order a car as well and that is not an option online. While they did provide transport both ways I didn't like not having a car all day. Additionally, service is supposed to be included with my plan and they charged $45 for a tire rotation which I felt was a bit odd. When I was told my car was ready I came to the dealership to get my car and still had to wait for around 20-25 minutes for them to bring my car around. I thought that by calling me to tell me the car was ready it would be waiting for me. Overall a lackluster experience. More
Friendly visit for 25000 service I has a great interaction with Horacio who was super helpful in handling my appointment. He answered all my questions and accommodated my request with I has a great interaction with Horacio who was super helpful in handling my appointment. He answered all my questions and accommodated my request with profession. I would recommend Horacio to friends. More
Treated like Family. George is always highly professional, knowledgeable and communicative, yet has a low-key, friendly demeanor. He makes you feel like you're a family m George is always highly professional, knowledgeable and communicative, yet has a low-key, friendly demeanor. He makes you feel like you're a family member. The loaner vehicle program is truly convenient so I can get to work and where I need to be without worrying about being late. The staff at the loaner desk are also quite friendly and accommodating. The service staff who greet you and bring your vehicle back after service are always smiling and polite. The only complaint I have (and why I docked you a star, below) is that Audi management has stopped offering their awesome vehicle detailing service. What a terrible disappointment! I had been using it quarterly to keep my beautiful S5 in near-showroom condition and it was a great value. The detailers at Audi know Audi vehicles and how to make them look nearly new. The convenience and quality were worth it. I have a crazy schedule as a busy physician, and its hard to find another site or mobile detailer that I trust to leave my S5 with. Even paying a higher price, the results just aren't as good. PLEASE BRING IT BACK!! More
Damien sets the standard for service excellence I brought my R8 in yesterday for scheduled maintenance. Damien made sure there was a loaner ready, took care of the service promptly, and had the car I brought my R8 in yesterday for scheduled maintenance. Damien made sure there was a loaner ready, took care of the service promptly, and had the car washed and ready to go the following day. Throughout the (this time brief) service Damien checked in periodically to provide an update on progress and eta for completion. I've worked with Audi San Diego for several years, servicing an S7 and R8. Overall the dealerships service department is excellent. Damien, in particular, is the benchmark imo - professional, honest, responsive, and a genuinely fun guy to work with. More
Awesome, As Always Other than the leasing process taking too long (almost five hours), I left with my new car a very happy customer. Thanks for Gino for all the emails Other than the leasing process taking too long (almost five hours), I left with my new car a very happy customer. Thanks for Gino for all the emails leading up to my visit. More