Audi San Diego

Love Audi San Diego I currently have three Audis and can't say enough good things that I love about our cars. I take my cars to the Service Dept at Audi San Diego (on Mi I currently have three Audis and can't say enough good things that I love about our cars. I take my cars to the Service Dept at Audi San Diego (on Miramar Road), the Staff (in Sales I deal with Fadi, in Service I've dealt with George (Service Manager), Manny and "Nacho") is very efficient, professional and their customer service is top notch. I highly recommend Audi San Diego, sales and service departments. Angel Gilpin More

car service George is very honest and helpful in dealing with the issue at hand. His explanation of the service that was needed and required was very clear. . George is very honest and helpful in dealing with the issue at hand. His explanation of the service that was needed and required was very clear. . More

Great experience. They went above and beyond. I had a couple of minor issues and they took care of it with no problems. Very happy with this dealer. I would recommend to friends. I had a couple of minor issues and they took care of it with no problems. Very happy with this dealer. I would recommend to friends. More

Excellent Personnel and Service Everyone is attentive to our needs and service is outstanding every time. Everything is explained thoroughly. It’s great to come back every time to Everyone is attentive to our needs and service is outstanding every time. Everything is explained thoroughly. It’s great to come back every time to Audi San Diego. More

AWESOME EXPERIENCE First of all I hate having to bring my car in for service. However, during my last visit I was pleasantly surprised. The service rep. Jerald Camacho w First of all I hate having to bring my car in for service. However, during my last visit I was pleasantly surprised. The service rep. Jerald Camacho was outstanding. He was friendly and coordinated the Lyft driver for drop-off and pick-up, which is a huge help for handling the logistics of having service in the first place. My car was serviced, and washed in a timely manner. In comparison to another vehicle that I currently have at another dealership where I dropped it off on Thursday, and it is now Monday morning and my vehicle is still not ready for pick-up. More

Excellent customer service employees very knowledgeable they look forward to please customers and explain everything related to vehicles easy access to dealer the best dealer in employees very knowledgeable they look forward to please customers and explain everything related to vehicles easy access to dealer the best dealer in San Diego. More

S3 20K Mile Service Regular service scheduled. Everything was on time and the loaner car was excellent. Estimated length of time to complete service was 2 hours and tha Regular service scheduled. Everything was on time and the loaner car was excellent. Estimated length of time to complete service was 2 hours and that is exactly how long it took! More

Average Service - Still room to be Great While this dealership provided average service, there is still room to be great. Unforutantely, the service rep initially pulled up the wrong acco While this dealership provided average service, there is still room to be great. Unforutantely, the service rep initially pulled up the wrong account information based on the VIN # he wrote down and after asking if he was 100% sure there were no recalls, (despite my belief there were 2 and challenging) he realized he had pulled up the incorrect account. The service representative had then indicated he would give a call by NOON PST (dropped vehicle off at 9:45 am). At 2:30 PM they called back and said the vehicle was ready despite an earlier acknowledgement they were going to call prior to proceeding. After recognizing this, they indicated that the mechanic(?) did not correctly write their notes down and he would follow up and call back with more info. When the information was confirmed, they called back confirming pickup time. With the dealer closing in an hour, it required me to drive 13 miles back to the dealer last minute whereas had they called at noon as previously discussed it would have saved me the extra time and miles. Separately, I had realized upon leaving at 10:00 am PST that the loander vehicle at 5/8 gas tank. Not sure if I had agreed to fill tank 100% I called Penny (loaner) to notify her of the tank. Unfortunately, I called twice and left voicemails both times requesting for a call back. I did not receive. Overall - average service. Give the elite image of Audi and based on previous experience with other Audi locations, I believe there is still room to be great. More

Great Service Dropped my Q3 off for regular maintenance with Jerald, who was a pleasure to work with. He was honest and extremely helpful answering my questions as Dropped my Q3 off for regular maintenance with Jerald, who was a pleasure to work with. He was honest and extremely helpful answering my questions as well as explained everything the team did during the routine maintenance. More

Friendly quick and Easy From the moment I arrived I encountered friendly and happy staff Brett assisted me and I was with my son and we did not really wait a long time when From the moment I arrived I encountered friendly and happy staff Brett assisted me and I was with my son and we did not really wait a long time when the car was ready Brett came and found us it was over all a Great experience and it did not take a long time Thanks to all of your team More