Audi San Diego

oil change tire rotation Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication and details. More

4 stars because my salesperson “couldn’t” get me the 4 stars because my salesperson “couldn’t” get me the color of car I wanted. But! I still got me an Audi. 5 stars for auto excellence. 4 stars because my salesperson “couldn’t” get me the color of car I wanted. But! I still got me an Audi. 5 stars for auto excellence. More

Jerald in the service department and Dylan the mechanic were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! More

The dealership was friendly and helpful. We were able to complete most of the deal online and were in and out just over an hour. complete most of the deal online and were in and out just over an hour. More

Way too expensive but the did a good job. My 19 year old daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. More

Joe, Dan and Mario were very helpful. I really enjoyed how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. More

Ask how many keys you're getting when buying used car! We first scheduled a test drive with Tami. She was nice to let us test drive the car but we didnt make a decision that day. She sent me some text mess We first scheduled a test drive with Tami. She was nice to let us test drive the car but we didnt make a decision that day. She sent me some text messages which pretty much saying but it now. I asked her about the warranty but I never heard back again from her. I inquired over the internet a couple of days after to see if it's still available. I got a response the following day from Rick. and scheduled a test drive. The day of my appointment, I checked the price and it went down by almost $200 (from $6950 to $6757. I asked if the price that he told me ($7500 out the door) will be adjusted and he said yes. So I went there to do the test drive again (the first one was with my husband). When I came back from the test drive, it's pretty much sales pitch. I asked about the price and he said that because the price that he quoted me for ($7500 out the door) was less than the $6757 that he can't lower the price anymore. He should have said that before I went there! There was a point where he came across as rude I guess he needs a sale. I was there for a couple of hours and didn't say much about the car, just waiting for me to decide and buy it. I have to say that after I decided to move forward with the purchase, he's nicer and even helped me bring home my car - he driving the car I bought. So when he parked it on my driveway, he gave me the key and it's just one set of key! NEVER did he say anything about the car having only 1 set of key. I was going to drive him back to the dealership so I just bit my tongue and didnt say anything. But I asked him why he didnt tell me about that! Now we have to spend extra for another set of key. I even told him that I will be back to get another car from the dealership in a few months because this car will just be my temporary car. I would think that he would take extra attention because that could be another sale from him. But NO! Now I'm thinking if I should still get another car from this dealership. More

Second time around even better! From sales to finance to service, the team provided top notch service. I was shopping around at other dealerships to compare luxury SUVs and Audi SD s From sales to finance to service, the team provided top notch service. I was shopping around at other dealerships to compare luxury SUVs and Audi SD stood out compared to the others in terms of professionalism and protocol for safety (other dealers didn't wear masks or practice other safety measures). Anthony in sales was extremely knowledgeable about Audi vs. other luxury brands and once I purchased he gave me a top to bottom tutorial on things I didn't know about my last SUV. Dan in finance was pleasant and very helpful laying out the various options for financing (even though I was going to pay cash) and really earned my trust; and finally service team worked behind the scenes to prepare the car so I could drive it off the lot. Everyone was very pleasant and the waiting rooms comfortable and pleasant. More

WORST CAR BUYING EXPERIENCE EVER!!!!I'd give it a Zero WORST CAR BUYING EXPERIENCE EVER!!!! I'd give it a Zero if I could. DO NOT Trust these salesmen. Especially Ferduke Martinez. He is absolute xxx WORST CAR BUYING EXPERIENCE EVER!!!! I'd give it a Zero if I could. DO NOT Trust these salesmen. Especially Ferduke Martinez. He is absolute xxxx. He agreed in principal on the sale of a car, obtained all of my information and I was awaiting money wire instructions when he let another saleman work on a deal and pull it from me! ABSOLUTELY DISGUSTING after I agreed to the purchase price and everything!!!! More

Decent customer service. They made mistakes but ended up making for it until they know I'm satisfied with their service. They need to be more careful in handling customer's ve They made mistakes but ended up making for it until they know I'm satisfied with their service. They need to be more careful in handling customer's vehicle. Turn around for repairs is great. More