Audi San Diego - Service Center

Great customer service The employees at Audi San Diego were incredibly nice, friendly, professional and knowledgeable. You just can't find this kind of great service any mo The employees at Audi San Diego were incredibly nice, friendly, professional and knowledgeable. You just can't find this kind of great service any more. The facility was very clean, comfortable and classy. I would highly recommend. More

First service The service team was professional, prompt and courteous. I emailed Joe a concern I had in regards to the key, he responded right away and fixed the is The service team was professional, prompt and courteous. I emailed Joe a concern I had in regards to the key, he responded right away and fixed the issue. More

Completely satisfied Took my car in for a recall. Service rep was very polite and his estimated time for the service work was perfect. I was in and out in about 90 minutes Took my car in for a recall. Service rep was very polite and his estimated time for the service work was perfect. I was in and out in about 90 minutes. More

Customer service outstanding. Customer Service was far superior to that at Escondido Audi. Joe Caffrey was great. Very personable and helpful and efficient. Will definitely retun Customer Service was far superior to that at Escondido Audi. Joe Caffrey was great. Very personable and helpful and efficient. Will definitely retun to Audi San Diego. More

Audi Care Another great experience at San Diego Audi! Anthony connected me with the right people to get my Audi Care service plan purchased. Joyce was friendl Another great experience at San Diego Audi! Anthony connected me with the right people to get my Audi Care service plan purchased. Joyce was friendly and efficient, I could not ask for a better team! More

Multi-Point Inspection I came in to get a multi-point inspection on my 2015 Audi A4 Quattro. George was very friendly and helped me several times, even when I came in the fo I came in to get a multi-point inspection on my 2015 Audi A4 Quattro. George was very friendly and helped me several times, even when I came in the following day for an oil top off. They did a great job and took care of my car! More

My hero! Don was my hero yesterday! I was driving on the 15N freeway when my left rear tire blew out. I pulled over to the side of the road, and was trying to Don was my hero yesterday! I was driving on the 15N freeway when my left rear tire blew out. I pulled over to the side of the road, and was trying to calm myself down when I see Don pulled over and walking over to my car. He remembered me from when I leased my car six months ago (and he also helped me the following week when I couldn't figure out my Apple Carplay). He called Audi roadside for me, called the dearlership to let them know I'd be in soon, and waited with me until Audi roadside arrived. Once I got to the dealership, he came over to check on me and make sure everything was alright. A lot of salespeople are transactional only and the relationship ends after the sale. That is clearly not the case with Don, who went more than above and beyond to help me in my time of need. He was a friend and a true example of the Audi service experience. Thank you, Don!!! More

Outstanding Service Center A wonderful experience each time that I have been to this service center. They have been accurate, fair, and on time with all repairs. Great communica A wonderful experience each time that I have been to this service center. They have been accurate, fair, and on time with all repairs. Great communication and sharing of what was happening with my repairs. More

Pleasant Although I had to bring my car back to get the airbags change. They were nice and courteous. I did get my car earlier than anticipated which was gre Although I had to bring my car back to get the airbags change. They were nice and courteous. I did get my car earlier than anticipated which was great. More

100% SATISFAIED Very nice and friendly service center. Scott Kealy was great, the waiting area was nice and clean, the service did not take a long time. I will refer Very nice and friendly service center. Scott Kealy was great, the waiting area was nice and clean, the service did not take a long time. I will refer everyone I know to Audi San Diego. Thanks More