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2,345 Reviews of Audi San Diego - Service Center
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September 11, 2018
Worst experience ever at any dealership in 40 years The service was based on misrepresentations and zero response until 3-4 messages were left. The only person there that helped (and he was great) was The service was based on misrepresentations and zero response until 3-4 messages were left. The only person there that helped (and he was great) was Joe. Mark was not helpful to me and literally the only way he would return my call is if I asked Joe to tell him to call. I was promised things that never happened and they told me something was a defect and then later said that it was my fault. I am dealing with Audi of America to try to get resolved and it is a very sad story. More
by LWIN1
Verified CustomerEmployees Worked With
Manny Gastelum, Mark Monell, Joe Caffrey
September 11, 2018
Efficient timely I brought my car in for its first service. Service was fast, easy, and friendly. I'm happy with my experience. Thanks for the great service. I brought my car in for its first service. Service was fast, easy, and friendly. I'm happy with my experience. Thanks for the great service. More
by ACHRISTIE50
September 10, 2018
George is awesome! Recently purchased a new Audi and have been taking my care here for service for the last couple of months. Always a great experience. Nothing bad to s Recently purchased a new Audi and have been taking my care here for service for the last couple of months. Always a great experience. Nothing bad to say. More
by nick
Employees Worked With
September 10, 2018
George is top notch George always takes care of me. Since 2003. Just try to avoid Fridays. Loaner cars are hard to come by and had to take an Uber. George always takes care of me. Since 2003. Just try to avoid Fridays. Loaner cars are hard to come by and had to take an Uber. More
by JTAM
Employees Worked With
September 10, 2018
annual servce Treated very well by my service advisor, Manny Gastelum. I highly recommend him. The vehicle work was done very well and the car delivered washed. Treated very well by my service advisor, Manny Gastelum. I highly recommend him. The vehicle work was done very well and the car delivered washed. More
by STEVE_CINDY_DEMOSS
Employees Worked With
Manny Gastelum
September 10, 2018
Good service Brought car in for mulitpoint inspection and it was carried out quickly with no pressure to do un-necessary service. No loaner car this time was only Brought car in for mulitpoint inspection and it was carried out quickly with no pressure to do un-necessary service. No loaner car this time was only down side but free uber work pretty well. More
by pgj
Employees Worked With
Joe Caffrey
September 10, 2018
great first service experience This was my first service visit to Audi for my 2018 A5. Nacho was professional, attentive-to-detail, courteous, and fun. Great representative of Audi. This was my first service visit to Audi for my 2018 A5. Nacho was professional, attentive-to-detail, courteous, and fun. Great representative of Audi. More
by Patrick
Employees Worked With
September 10, 2018
Solved Check Engine Light Brett / Damien were quick to get me in during morning rush hour and provided Uber to/from office. Repair addressed same day for unplanned issue! Brett / Damien were quick to get me in during morning rush hour and provided Uber to/from office. Repair addressed same day for unplanned issue! More
by Paul
Employees Worked With
Brett Van Gompel, Damien Burton
September 10, 2018
Very Satisfied I had a nail in one tire. They informed me I was under warranty. Got me right in and fixed in an hour. Very happy. I had a nail in one tire. They informed me I was under warranty. Got me right in and fixed in an hour. Very happy. More
by SSWALKS
Employees Worked With
Brett Van Gompel
September 10, 2018
Fix broken maker Took longer than anticipated, but Brett kept me informed and was extremely nice. The price to replace a mirror seemed much too high. I know it’s an ex Took longer than anticipated, but Brett kept me informed and was extremely nice. The price to replace a mirror seemed much too high. I know it’s an expensive car, but that price was huge- almost made me want to just get a new car... and maybe one that didn’t have such a high priced mirror. More
by PRAZENTHAL
Employees Worked With
Brett Van Gompel
