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Audi San Diego - Service Center

San Diego, CA

4.2
2,345 Reviews

2,345 Reviews of Audi San Diego - Service Center

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September 11, 2018

Worst experience ever at any dealership in 40 years The service was based on misrepresentations and zero response until 3-4 messages were left. The only person there that helped (and he was great) was More

by LWIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny Gastelum, Mark Monell, Joe Caffrey
Oct 08, 2018 -

Audi San Diego responded

Hello Lwin1, I am truly sorry to hear that we have inconvenienced you. especially if I am involved in any way. I would appreciate the opportunity to speak with you as soon as you are available. You can reach me directly at 858-549-6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell Mark D. Monell Service ManagerEdit

September 11, 2018

Efficient timely I brought my car in for its first service. Service was fast, easy, and friendly. I'm happy with my experience. Thanks for the great service. More

by ACHRISTIE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mangseth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Jung
September 10, 2018

George is awesome! Recently purchased a new Audi and have been taking my care here for service for the last couple of months. Always a great experience. Nothing bad to s More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

George is top notch George always takes care of me. Since 2003. Just try to avoid Fridays. Loaner cars are hard to come by and had to take an Uber. More

by JTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

annual servce Treated very well by my service advisor, Manny Gastelum. I highly recommend him. The vehicle work was done very well and the car delivered washed. More

by STEVE_CINDY_DEMOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
September 10, 2018

Good service Brought car in for mulitpoint inspection and it was carried out quickly with no pressure to do un-necessary service. No loaner car this time was only More

by pgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Caffrey
September 10, 2018

great first service experience This was my first service visit to Audi for my 2018 A5. Nacho was professional, attentive-to-detail, courteous, and fun. Great representative of Audi. More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

Solved Check Engine Light Brett / Damien were quick to get me in during morning rush hour and provided Uber to/from office. Repair addressed same day for unplanned issue! More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Damien Burton
September 10, 2018

Very Satisfied I had a nail in one tire. They informed me I was under warranty. Got me right in and fixed in an hour. Very happy. More

by SSWALKS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
September 10, 2018

Fix broken maker Took longer than anticipated, but Brett kept me informed and was extremely nice. The price to replace a mirror seemed much too high. I know it’s an ex More

by PRAZENTHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
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