Audi San Diego - Service Center

Service Department Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electron Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electronic problem and the solution. There are no hidden potential problems that Jack doesn't make you aware of. Great communication skills and very friendly. Audi of San Diego should lease Jack Meyers out to other car dealer service departments on how to communicate with customers and make them comfortable with having their vehicles serviced. No pressure, just friendly, clear communication. More

Impressed My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone call to set up service, dropping off and receiving a rental, making a purchase from parts, to pick up - everyone I interacted with was professional, capable, friendly - genuinely invested in not only deliverng great service but providing an overall outstanding 'experience.' And that they did! More

Service Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was very friendly and helpful. Service at Audi SD is very convenient especially since they are quick with the rental car. More

Joshua is GREAT! This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also t This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also there is tire warning light came up during my driving in the weekend. That drives me to make a service appointment at Audi San Diego. Joshua is the specialist assigned to my service. He is such as great person who makes the process so easy. He checked the updated information in system for any software update for my car and explained every items to be checked and worked in this service. Another gentleman I forget the name helped me to get a loaner car. No hassle! Thank you! More

Joshua is very helpful! I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got a I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got all my problems fixed for me. Still not loving my car and feel as though Orange County sold me a lemon but Audi San Diego has done everything they could for me. More

George is GREAT!! I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into t I have a warranty (QCertified) through this dealership though I purchased an Acura, so when my car was up for an all around check up, I took it into the Kearney Acura serive department to get my car oil checked and everything. After the serviced my car, they said I had two leaks in my car and said I could pay a fee to see where the leak was (which was almost $200) which they said the 2 leaks were here and there and they needed to get fixed ASAP. They said they weren't sire if my warranty covered it so I took it back to Audi for them to get the leaks fixed. Come to find they didn't see any immediately attention that needed to be done. George said there was a leak but it was nothing that NEEDED to get fixed soon plus the warrnaty wouldn't have covered it so it would have just been money out of my own pocket that I didn't need to spend right now. When Audi took a look at my car, they gave me an Audi for 2 days, when I went to pick up my car, they have a nice waiting area, had my car washed, and best of all they didn't charge me anything!!! They felt bad that I was charged a fee to check my oil leaks so George managed to get my fees waived! Would highly recommend this place. They have always been wonderful to me. More