Audi South Atlanta
Union City, GA
Filter Reviews by Keyword
By Type
Showing 342 reviews
A very Friendly and professional place. Close to my home and service check didn’t take as long as I thought it would. Really nice!! and service check didn’t take as long as I thought it would. Really nice!! More
As previous customers stated. Everything is good with sales transaction until you try to get ahold of them. We spent $125k on two cars and can’t even get a call back. During our initial purchase, we w sales transaction until you try to get ahold of them. We spent $125k on two cars and can’t even get a call back. During our initial purchase, we worked with Trip and Steven, sales manager. My brand new 2020 Q8 has clear damage from transportation that was verified from my local Audi dealership her in Nashville. An initial comment from the Sales manager, Steven, was, why did it take past 45 days for me to inform them. Trip made the comment that Steven, thought I was trying to pull a fast one because I am Asian. Let me say, Steven is of asian decent as well. Very rude assumption. I’ve left a message for Steven to call me back and no response. The service advisor at Audi of Nashville, clearly explained this damage is caused by transportation. These paint damages can only be seen when you’re looking for them few inches away from view and is on the passenger side. But after closer examination, they are also on same side of driver side. The only reason I had to visit Audi of Nashville is because Audi of South Atlanta had to replace a damaged B pillar on the driver side door that was seen during purchase. I was perfectly fine with this little piece because they had their parts guy meet and tell me that he has checked on the part and it would be ordered and sent to me end of week. My vehicle was purchased June 29, 2020. As of August 23, my part is finally installed and it had to be ordered by Audi of Nashville... As for my registration of the vehicle , I still have not received it. When called to check up on it, it is said that they do not have a title tag person there. Audi of South Atlanta has left a negative image for the Audi brand. There are plenty of negative reviews for this place and I agree with all of them and I have experienced similar treatment. More
I purchased a certified Audi from this dealership remotely as an out of state buyer from Texas. I received the car and found that information on certification paperwork was incorrect. I have been try remotely as an out of state buyer from Texas. I received the car and found that information on certification paperwork was incorrect. I have been trying to get a hold of management for weeks. They simply ignore all contact. This is a dishonest and predatory organization. I would avoid purchasing a vehicle from here. Especially from out of state. More
10K Service Good service visit... a little longer than expected due to software upgrade issues associated with recall. I was expected an hour - maybe a hour and a Good service visit... a little longer than expected due to software upgrade issues associated with recall. I was expected an hour - maybe a hour and a half - but it took over 2 1/2 hours More
It’s nice and clean on the inside. Everyone is nice and extremely attentive. I knew I wanted to shop around but Audi was my first stop and after going to look at a few other different car dealerships, I ul extremely attentive. I knew I wanted to shop around but Audi was my first stop and after going to look at a few other different car dealerships, I ultimately loved Audi and the customer service I received. More
Easiest purchase ever! We located the 2017 Audi A8 online and called the agency, speaking to Sean Bishop. Great interactions with Sean and completed the deal before driving We located the 2017 Audi A8 online and called the agency, speaking to Sean Bishop. Great interactions with Sean and completed the deal before driving from South Alabama to purchase the car. We also spoke to Alex ahead of time and all paperwork was ready when we arrived. They had the car detailed and ready and all paperwork was ready for review and signature. Excellent experience! This is a beautiful new agency with great customer service. Also, during this pandemic, everyone we encountered was wearing a face covering and diligent to social distancing. More
I Love Audi South Atlanta Purchasing my Audi Q3 a year ago was a wonderful experience and I have had all of my service appointments at Audi South as well. I will never do busin Purchasing my Audi Q3 a year ago was a wonderful experience and I have had all of my service appointments at Audi South as well. I will never do business with any other dealerships. Angela Andrews More
Great service! Only thing I would have like was that my car was vacuumed and Covid wipe down before I got in my vehicle. Facility was comfortable car was vacuumed and Covid wipe down before I got in my vehicle. Facility was comfortable More
Great experience, and dealership staff was excellent. TJ was very knowledgable about the Audi brand and was able to find my wife her dream car, A6! Looking forward to joining the Audi family and purchasing was very knowledgable about the Audi brand and was able to find my wife her dream car, A6! Looking forward to joining the Audi family and purchasing my next one before the end of the year for myself. Thank you TJ! More
New A4 Dealership staff was excellent. TJ located the A4 with the specific trim and options we were looking for and kept us appraised of the vehicle's arriv Dealership staff was excellent. TJ located the A4 with the specific trim and options we were looking for and kept us appraised of the vehicle's arrival at the dealership. The purchase price was very attractive. More