Audi Wyoming Valley - Service Center

Excellent service! Great customer focus and attention to detail. Always a pleasure. Thanks very much! Great customer focus and attention to detail. Always a pleasure. Thanks very much! More

Everything is run professionally . Brian is always pleasant & helpful. That’s what keeps me coming back Brian is always pleasant & helpful. That’s what keeps me coming back More

Clear and concise communication. Prompt service in a beautiful atmosphere while waiting for car service. Highly recommend this dealership! Prompt service in a beautiful atmosphere while waiting for car service. Highly recommend this dealership! More

This guys are good! Thank you again 1 2 3 4 5 good job! God Bless Thank you again 1 2 3 4 5 good job! God Bless More

Q5 was taken in for an oil change. After 1 1/2 hours of me waiting, I asked is the vehicle finished? That’s when I was told they were doing a 40,000 mile checkup. Not good! After 1 1/2 hours of me waiting, I asked is the vehicle finished? That’s when I was told they were doing a 40,000 mile checkup. Not good! More

This dealership needs new management no one can be bothered to answer the phone when the receptionist goes on lunch????? bothered to answer the phone when the receptionist goes on lunch????? More

Fantastic! They were very helpful, experience was great, I would recommend there service to my friends They were very helpful, experience was great, I would recommend there service to my friends More

The personnel at the dealership were friendly, professional and focused on making sure that all needs were not only met, but exceeded. professional and focused on making sure that all needs were not only met, but exceeded. More

John was great through out the process, very responsive and informative. However, I was disappointed in the condition of the vehicle that was returned to me. Immediately upon receiving it I noticed brake d and informative. However, I was disappointed in the condition of the vehicle that was returned to me. Immediately upon receiving it I noticed brake dust everywhere! All over the tires, rims, brakes, everywhere. There was also tire lube or bead sealer around the tires and on the rims. I expected more attention to detail out of Audi service department, and would have appreciated it being cleaned off and returned in a similar condition that it was dropped off in. I would be happy to provide pictures if requested. More

Randy was great, helped me purchase my Audi A3 in a timely manner and was able to do most of the time consuming tasks over the phone with him. timely manner and was able to do most of the time consuming tasks over the phone with him. More