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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
702 Reviews

702 Reviews of Audi Wyoming Valley - Service Center

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May 23, 2022

Excellent service appointment for my recently purchased CPO Q5! Everyone here is really top notch! More

by AMANDABROSTOSKI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Service was excellent! Randi called me several times to keep me in the loop and the car was delivered as promised. More

by agsordoni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Professional and courteous service. Once service was complete , it was very nice to receive a full video of the repairs and vehicle assessment. Very convenient way to receive feedback More

by EJPERE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 20, 2022

Great service, got loaner, seamless from start to finish. I will always go back for service More

by MONTYSSAURUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

They don’t provide the quality of service they used to Very disappointed Next Audi won’t be purchased here More

by EDC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

service was fast and professional, the staff was great, the video of the service was nice More

by MATTE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 20, 2022

Hard to get a hold of but treated us w respect and getting my car on time More

by JANE647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 20, 2022

Great convenient service. Everything was done in a quick and efficient manner. Communication during the service was great. More

by JIM.THOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 20, 2022

I was pleased with how quickly they responded to my issue. They came right to my car and showed me how to navigate the screens so that next time I could correct this type of issue myself! Thank you!! More

by MNSTCHUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Excellent dealership in every way. Courteous knowledgeable efficient friendly caring and a truly beautiful facility. We have had many Audis and are extremely happy and satisfied with t More

by BARBMEYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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