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Austin Ford Chrysler
Austin, MN
330 Reviews
Austin Ford Jeep is here to help you!
**WE PROMISE
**See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews**
Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 AM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 330 reviews
March 31, 2026
First, I have no problem with the front of the house because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not stellar regarding the back of the house (an element in the service department), it was determined that something was wrong with the review. There was nothing wrong with what I said or how I said it. I was not happy with the service and felt that Kristin jumped the gun by allowing the service department to start repairs that I had not authorized. I came in for an oil change that should have cost less than a hundred. Did want back up lights checked and changed, but that was all I authorized. The bill that was supposed to cost maybe 150 - 200 at the most, ended up nearly 500 dollars, and the initial cost was over 600. My question is, what happens if I did not have the money for repairs that I did not authorize...and even though I did have the money at the time, I am still not happy with the charges that were incurred that I did not authorize. Unless there is a factory recall where I have to take my vehicles to the service department--and with Ford's factory recalls, that might take years in the making--I will not be servicing my vehicles here again. If there is an issue with this review because it was not five star, then please, stop asking people to give reviews if you don't want them to express an honest opinion. More
by btexpress1198
Employees Worked With
March 25, 2026
Went in with a problem with my truck. That I was told was there when I purchased truck but was not disclosed. But I got there Angie got me squared away. Talked with Steve. He came and did That I was told was there when I purchased truck but was not disclosed. But I got there Angie got me squared away. Talked with Steve. He came and did ask about my bad reviews with service. But he stayed calm listed even when I was pissy. But he actually listened and got me coming back to have truck looked at. This kind of service I find very good. Wish everything was this nice. But thank u Steve and Angie. I will see u guys tomorrow and see where this goes. More
by junkyard2769
March 21, 2026
angela is amazing, very kind & helpful. takes her time with specific descriptions of services done and needed. takes her time with specific descriptions of services done and needed. More
by chan.nessa.vc
March 20, 2026
Took my jeep in for oil change and to have my tires rotated. Changed oil did not rotate tires. Excuse was they couldn’t unlock tires, tools were in my glove box and they did not call me or make me awar rotated. Changed oil did not rotate tires. Excuse was they couldn’t unlock tires, tools were in my glove box and they did not call me or make me aware of it. I had to ask after seeing it was not done on paper work! Now they want me to take time and come on another day to have it done. I always have trouble here! More
by cindyengelman
March 12, 2026
Easy scheduling with a kind voice. Easy to reschedule if needed. So appreciate the free pick up and delivery option. Easy to reschedule if needed. So appreciate the free pick up and delivery option. More
by vhamlin65
Verified CustomerEmployees Worked With
March 06, 2026
Comfortable waiting area as well as communicative people working there. I expect i will do all my service work there. working there. I expect i will do all my service work there. More
by Phil
March 06, 2026
They have top notch customer service and truly take care of you and your vehicle! of you and your vehicle! More
by Aw
Employees Worked With
Other Employees :
Parker was great to work with in the sales. Took care of you amd and made sure you were 100% satisfied with the vehicle
February 25, 2026
Daniel was amazing to work with. He made sure to keep me informed on extensive warranty work that needed to be done on our Expedition, and ensured that my family would be cared for w He made sure to keep me informed on extensive warranty work that needed to be done on our Expedition, and ensured that my family would be cared for with a courtesy car. The work was done timely and accurately as promised. I have high praise for Daniel and the team at Austin Ford. More
by K9joker
February 23, 2026
It was really just a great experience of going out of their way. I went there just looking for a quote on some work, they took a look at the problem and said that they could get it knocked out within abo their way. I went there just looking for a quote on some work, they took a look at the problem and said that they could get it knocked out within about 15 minutes. Granted it was a fairly simple chore as car repair goes, but just going the extra step was really nice. More
by eric.johnson4
Employees Worked With
February 13, 2026
Excellent experience working with this dealership from out of state. Parker was very friendly and knowledgeable and Chris was extremely helpful. Very happy with the car and all my interactions with everyo out of state. Parker was very friendly and knowledgeable and Chris was extremely helpful. Very happy with the car and all my interactions with everyone at Austin Ford Chrysler! More
by ERICSHANFIELD
