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Austin Ford Chrysler - Service Center

Austin, MN

4.6
151 Reviews
Call Service Center (507) 437-3291

151 Reviews of Austin Ford Chrysler - Service Center

Sort by
October 02, 2023

Pleased with the repairs and the communication. Was a little longer wait than I would have liked from when the parts arrived to when repairs were started but not unreasonable. Was a good experience More

by steve.delhanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford!

September 29, 2023

Very pleased with my service. Everyone was polite and it was quick service. The ladies checking me out was great More

by jriley19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2023

Wonderful experience! All the people have been awesome at communicating thru out our entire experience. More

by tjlabeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Sep 29, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford.

September 20, 2023

Got me in on short notice and got me out with only a short wait! More

by KENTREDLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
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Sep 21, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2023

They are helpful understanding always try to get you in for service when you need it More

by denisemullenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford, Denise, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

Took truck in for some warranty work and they did a quick and good job. More

by brooks007us1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Sep 17, 2023 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

August 25, 2023

Very helpful and courteous they were friendly and were able to get me I. And out quickly More

by tammydavenport39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Aug 26, 2023 -

Austin Ford Chrysler responded

Thank you, Tammy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 11, 2023

Convenient everything went fine got everything done that was asked price of the works is getting a little pricey More

by STEVEN.GRAVES111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Austin Ford Chrysler responded

Steven, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 19, 2023

It is close and helpful don't have any problems getting in for service is easy to get an appointment More

by STEVEN.GRAVES111
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steven, and it's great to hear about your excellent experience here at Austin Ford.

July 19, 2023

Everything went OK got the issue resolved and the system works with no problems completely More

by STEVEN.GRAVES111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Sherwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback!

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