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Austin Ford Chrysler - Service Center

Austin, MN

4.7
74 Reviews
Call Service Center (507) 437-3291

74 Reviews of Austin Ford Chrysler - Service Center

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March 02, 2024

I appreciate the courtesy ride and the service on my recently purchased older van! Thanks! More

by tlhansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 21, 2024

Took my car in for an oil change and basic check. They promptly had the car in the garage and the service was done in just under an hour. Great service! More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Cheryl, and don't hesitate to let us know if we can be of further assistance.

Helpful
February 12, 2024

My experience with Ford was very good. Great reception people! Even had a coffee? Nice More

by shrjac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billing receptionist was very nice!!
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Feb 12, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

Helpful
February 06, 2024

I appreciate their picking up and delivering my vehicle, as I had to stay home all day. It was very helpful to get quotes on any new work to be done More

by KRISTINALAN
Recommend Dealer
Yes
Employees Worked With
Doug
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Feb 06, 2024 -

Austin Ford Chrysler responded

Thank you for choosing Austin Ford Chrysler. Your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

Helpful
February 05, 2024

muy buen servicio y atencion al cliente y rapidez del servicio, ademas de una explicacion completa sobre las actividades que se le realizarian al carro More

by davidmtz_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business, David, and hope to see you again soon!

Helpful
January 24, 2024

Everyone was great at this dealership. Got my appointment the next day, parts were ordered and installed one day later. Received a courtesy car while my car was being serviced. I would More

by phlplw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jan 24, 2024 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
January 22, 2024

Friendly staff, I noticed that the one item that I brought in the vehicle for, on the retractable running board, is still not working properly. Not sure what they are planning to do about it More

by kevin@schammelELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Report | Print
Jan 26, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
January 15, 2024

Got my appointment make quickly and was done in 15 minutes. Great job on everyone’s part More

by HYLAND14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t notice names but service manager was helpful
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Jan 16, 2024 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
January 08, 2024

it was the first time i had bought a pick up from austin ford and i have bought 22 new ford pickups in my day i will try them again the staff was great More

by ladesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brad hilten sales
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Jan 08, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 28, 2023

I could not have been more pleased with the service department and their capable work. More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 30, 2023 -

Austin Ford Chrysler responded

Vern, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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