Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Austin Ford Chrysler - Service Center

Austin, MN

4.7
83 Reviews
Call Service Center (507) 437-3291

83 Reviews of Austin Ford Chrysler - Service Center

Sort by
December 27, 2023

Was able to get in to service department quick and repairs were done the same day. More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len in service
Report | Print
Dec 28, 2023 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

Helpful
December 22, 2023

Very Quick on time friendly service they called back to reconfirm appt It was done quicker than told thats a big plus More

by HOGGGGGWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 22, 2023 -

Austin Ford Chrysler responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Helpful
December 18, 2023

They got my vehicle in and fixed in a timely manner. In and out in one day More

by yoriedemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
Report | Print
Dec 18, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

Helpful
December 13, 2023

I like how they always accommodate me with my busy schedule! They do a very good job of checking everything! More

by jimtrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Report | Print
Dec 14, 2023 -

Austin Ford Chrysler responded

Thank you, Jim, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
December 11, 2023

The service team helping me out (Angie and Todd) were exceptional. The offer to pick me up to after the service was also a huge plus. You have a great team! More

by aaskal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie, Todd
Report | Print
Dec 11, 2023 -

Austin Ford Chrysler responded

Thank you! Angie, Todd, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Austin Ford Chrysler.

Helpful
December 08, 2023

First your close to were I live. Second your a ford dealership and know my car. Third I just feel your dealership is a good value. More

by motorcycles2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 10, 2023 -

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

Helpful
December 06, 2023

SET UP AN APPOINTMENT TO GET TRUCK REPAIRED. SHOWED UP WITH THE TRUCK THEY PROMISED A LOANER. THEY HAD NONE. WENT TO STEVE TO GET RESOLVED. HE FOUND A VEHICLE TO USE. THE WORK WAS AN ISSU More

by d.morem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Austin Ford Chrysler responded

I sincerely apologize that your experience was not up to our standard. Please call me at your earliest convenience so I can help! 507-437-3291 Jonathan Nissly Managing Partner

Helpful
November 24, 2023

Had some warranty work to be completed. They offered to pick up the vehicle and return to our home. Timing was good for the appointment and the problem was taken care of. More

by nghanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N?A at this time.
Report | Print
Nov 26, 2023 -

Austin Ford Chrysler responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 18, 2023

Best Ford dealer in SE Minnesota! I highly recommend them to anyone in the area for new and used cars. I have bought both and had a great experience. Service is excellent also. More

by bdtonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Service Dept.
Report | Print
Nov 19, 2023 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford, we look forward to having you as a valued customer for many years to come!

Helpful
November 17, 2023

appointment was on time, guest service was clean and welcoming. Customer service was excellent and very helpful. More

by mike.notermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
Report | Print
Nov 17, 2023 -

Austin Ford Chrysler responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
1
...
3
4
5
...
9