Austin INFINITI

Best Customer Service Ever! Everyday I am grateful that I bought my Infinite from this dealership. Everyone at this place is top notch, first rate people. La Toya is such a joy, Everyday I am grateful that I bought my Infinite from this dealership. Everyone at this place is top notch, first rate people. La Toya is such a joy, she's always so happy and bubbly. Also, thanks to Bobby in service who is very professional and communicates promptly. More

Always a perfect service experience Thanks to Dave and all the service techs plus the staff in the service waiting area. Hard to imagine a better automotive service experience. I’ll neve Thanks to Dave and all the service techs plus the staff in the service waiting area. Hard to imagine a better automotive service experience. I’ll never go anyplace else. More

Great service! I have been a customer of Austin Infiniti since 2004 and their service is consistently excellent! I can't say enough good things about Monte Reger wh I have been a customer of Austin Infiniti since 2004 and their service is consistently excellent! I can't say enough good things about Monte Reger who has been my service advisor for almost the entire time I have been their customer. I recently had my Infiniti serviced and there was some miscommunication on my part about the scheduling of the loaner vehicle. Monte and another staff person called me to make sure I was taken care of. All went very well. They are professional, personable, and trustworthy! More

Quick and Easy Oil Change Just drove up without appt for oil change. Their express service got me in and out in about an hour including a free car wash - great service! Just drove up without appt for oil change. Their express service got me in and out in about an hour including a free car wash - great service! More

Great Experience We went in to the dealership after 5 pm. It was close to closing time, but our sales associate, Juan, gave us as much attention as we needed. In addit We went in to the dealership after 5 pm. It was close to closing time, but our sales associate, Juan, gave us as much attention as we needed. In addition, we completed everything we needed to do in a timely fashion and walked away with a new car. The service and attention to detail was fantastic! Thanks Austin Infiniti! More

New lease car My service was excellent. I was carefully walked through each process. All questions answer. You cannot asked for better customer service. You should My service was excellent. I was carefully walked through each process. All questions answer. You cannot asked for better customer service. You should come try them out. More

Fast service, awesome experience! I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out I had to have my Q50 Red Sport towed in after hitting a piece of debris and putting a hole in the transmission pan. The service department had me out of there and back on the road in less than 24 hours. I've never had this kind of experience at a car service department. Amazing! More

Smooth and Excellent Burak was extremely nice and stayed communicated with me before and after purchase of my car. My experience at the dealership was also great, everyone Burak was extremely nice and stayed communicated with me before and after purchase of my car. My experience at the dealership was also great, everyone was nice and answered any questions my family and I had. Even though we arrived an hour before closing time there was no rush to the process. Would definitely recommend Austin Infiniti! More