Austin INFINITI

Always the best service. Always. Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this depa Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this department with. I highly recommend. More

Gasket replacement Replaced both linking gaskets. Staff was professional and friendly. Appreciate the quality of work done as well as leaving my vehicle in such good con Replaced both linking gaskets. Staff was professional and friendly. Appreciate the quality of work done as well as leaving my vehicle in such good condition. More

Great service with no pressure to buy! Got a great price for the car I wanted. Anthony kept in contact with me and made sure I was happy with the car and the whole process Got a great price for the car I wanted. Anthony kept in contact with me and made sure I was happy with the car and the whole process More

Bobby Davis He is the best Service person I have dealt with as a Service person. He listens to everything I say and also makes sure I get a loaner vehicle and as He is the best Service person I have dealt with as a Service person. He listens to everything I say and also makes sure I get a loaner vehicle and asks me about my schedule. He is professional, friendly and someone I can rely on for sure. More

Another great service experience Austin Infiniti is the best dealer I have been to anywhere. Consistently smooth process from making appointment to dropping off vehicle, getting an am Austin Infiniti is the best dealer I have been to anywhere. Consistently smooth process from making appointment to dropping off vehicle, getting an amazing loaner, communication about service process and work completed. I actually like going in for service. Never thought I'd say that. More

Painless Joe made car shopping experience painless, fast and such a joy! Not only was he there through the purchase process, he continues to be there for any Joe made car shopping experience painless, fast and such a joy! Not only was he there through the purchase process, he continues to be there for any questions we may have, and follows up regularly to ensure our satisfaction. Thank you for making our anniversary so special. More

Awesome Service Dave is great. He is always helpful and makes the experience of dealing with service as easy as possible. I always ask for him when service is needed Dave is great. He is always helpful and makes the experience of dealing with service as easy as possible. I always ask for him when service is needed on my car. More

Nail in my tire, Bobby exceeded my expectations! Bobby told me I could bring my car in right away since my tire most likely had a nail in it. I'd only had the "new to me" car for 2 weeks, after havin Bobby told me I could bring my car in right away since my tire most likely had a nail in it. I'd only had the "new to me" car for 2 weeks, after having traded in another "new to me" car of theirs (which did not please my husband), after 3 weeks (it just wasn't my unicorn!), and I was disappointed at already needing to get service. Obviously it was no fault of theirs. The reception I got was prompt and friendly as well as professional. Turns out my vehicle had two new tires covered by warranty and 2 older tires not covered, the nail was in an old one and wasn't repairable... Next thing I knew, they replaced the tire for me, free of charge, and mounted my new plates to boot! Thanks to my team at Infinity, much appreciated! You have a happy customer here! More

Recall fixes I was happy with Kenny and the service team! It took a little longer than we expected but we were happy with the detail they paid and everything was I was happy with Kenny and the service team! It took a little longer than we expected but we were happy with the detail they paid and everything was checked! More

Good Service Got me in and out in less than an hour when was told it would take an hour and 45 minutes. The cookies in the waiting area were good also! Got me in and out in less than an hour when was told it would take an hour and 45 minutes. The cookies in the waiting area were good also! More