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Austin INFINITI

Austin, TX

4.7
803 Reviews

8140 Burnet Rd

Austin, TX

78757

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Showing 803 reviews

August 09, 2017

Love the team at Austin Infiniti! The Service team at Austin Inifiniti very often surpasses my expectations. They tell me exactly what they'll be doing to my car, and keep me informed More

by Heather Jimerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins, Dave Henricks
Aug 14, 2017 -

Austin INFINITI responded

This review is music to our ears, Heather! We always want to make our customers feel comfortable with the work that's being done by providing transparent and informative updates, just as you experienced. :) We greatly appreciate the review and don't hesitate to let us know if we can assist in the future. -The Team at Austin INFINTI

August 08, 2017

First time experience. We located this dealer on the internet, knowing that the location was near enough to Waco for us to have an extended visit. We were very pleased with More

by UTpharm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had great fun with Chris Winter's UT neighbor!, Mark Bailey, Chris Winters, Laura Black
Aug 14, 2017 -

Austin INFINITI responded

Congratulations on your purchase and welcome to the Austin INFINITI family. :) It's great to hear that the availability of product met your needs and our team exceeded your expectations to provide an enjoyable visit! We appreciate you helping to spread the good word about our dealership and wish you all the best. -The Team at Austin INFINTI

August 07, 2017

Great customer service I have been a loyal infiniti customer for 7 years. they take great care of me and my vehicle. bobby is particularly excellent with his attention to d More

by Austin FX50 Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Aug 14, 2017 -

Austin INFINITI responded

Your continued support throughout the years means the world to us! We're so glad to hear that we've been able to consistently earn your business and meet your needs. We thank you for the great review and look forward to seeing you again more many more years to come. :) -The Team at Austin INFINITI

August 07, 2017

It was meant to be I did not go in to purchase a vehicle BUT the customer service swept me off my feet. Mr. Anthony was beyond professional and schooled the principal. I More

by ndelestre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Stephanie Auld
Aug 14, 2017 -

Austin INFINITI responded

We're so glad to hear that we could impress you beyond belief, Nicole! Thank you so much for the great review and take care. :) -The Team at Austin INFINITI

August 07, 2017

Infinity FX35 Service Kenny was polite and friendly on the phone in in person for out first visit, He was prompt and knowledgeable his follow up calls and when we picked up More

by scottaday64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Aug 14, 2017 -

Austin INFINITI responded

We love to read reviews like yours, Scott. Kenny is a great asset on the team and we're proud to call him ours! Thanks for helping to spread the good word about our dealership and we look forward to seeing you next time. -The Team at Austin INFINITI

August 05, 2017

Service Great team at Infiniti. Professional and friendly staff and we were in and out in no time and so far we are pleased with our auto purchase. More

by A Chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Sunny Rathore, John Fisher, Kristi Freitag
Oct 01, 2017 -

Austin INFINITI responded

Thank you for the great review and praise. :) We're happy when you're happy! Best wishes. -The Team at Austin INFINITI

August 03, 2017

Great service experience Bobby took care of me. The service I went there for was performed on time and I also got some unforeseen repairs taken care of during the same appoint More

by Octavian Herescu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Davis
Aug 14, 2017 -

Austin INFINITI responded

We're here to help, Octavian! It's great to know that Bobby took the best care of you and provided first-class customer service. We want every customer's visit to be as smooth and enjoyable as yours was. :) Thank you for the review and we'll see you next time. -The Team at Austin INFINITI

August 01, 2017

Best "net" sales price. I was trading in our 2014 QX80 for a new model. I contacted every Infiniti dealership in Texas and received the best "net" sales price from Austin In More

by willie
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin, Stephanie Auld, Michelle Colton
Aug 14, 2017 -

Austin INFINITI responded

We appreciate the review, Willie! We're glad to hear that we could not only be best the economical choice but also provide a seamless and thorough sales experience. Happy cruising in your new set of wheels and we'll be here for you when you need us next time. :) -The Team at Austin INFINITI

August 01, 2017

Love my QX50 new car Knowledgeable and friendly sales. Started searching months before actual purchase. Joe Morales stayed in touch and also offered suggestion. Originally More

by Along12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Black, Dave Henricks, Joe Morales, Stephanie Auld
Aug 14, 2017 -

Austin INFINITI responded

It's our goal to assist each customer to the best of our ability in their vehicle search. Our team is trained to know the product and make suggestions so that each customer can make an informed decision, just as you experienced with Joe. :) Thank you so much for the review and we wish you the very best. -The Team at Austin INFINITI

July 31, 2017

Best sales experience These guys rock! Looking for an Infiniti, look no further. Not only is the sales department first class but the service is unparalleled as well. Th More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bailey, Bobby Davis, Patricia Van Sickle
Aug 14, 2017 -

Austin INFINITI responded

We're glad to hear that your visit was everything you needed! Thank you for the kind words and helping spread the good word about our dealership and employees. :) -The Team at Austin INFINITI

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