Austin INFINITI

3rd car leased at Austin Infiniti They are always attentive and helpful. Got me into a new car within a couple of hours each time a brought my old leased vehicle back. Almost a pain fr They are always attentive and helpful. Got me into a new car within a couple of hours each time a brought my old leased vehicle back. Almost a pain free experience! More

Just a different experience I've had many cars, of all makes and models, throughout the years. By far, the Infiniti experience is the most comfortable of them all. I've had many cars, of all makes and models, throughout the years. By far, the Infiniti experience is the most comfortable of them all. More

Great service department I am a single lady without much knowledge regarding automobile upkeep. I have found Austin Infiniti remarkably helpful in keeping my cars on the road I am a single lady without much knowledge regarding automobile upkeep. I have found Austin Infiniti remarkably helpful in keeping my cars on the road and trouble free. Friendly personnel as well. More

great customer service Nick is always helpful and pleasant to work with....only problem I had was with Bobby, which I called mark and spoke about my concern....Darwa Nick is always helpful and pleasant to work with....only problem I had was with Bobby, which I called mark and spoke about my concern....Darwa More

First Service Visit to Austin Infiniti We purchased our QX60 in July and had our first scheduled maintenance today. They provided a loan vehicle and did a great job of keeping us informati We purchased our QX60 in July and had our first scheduled maintenance today. They provided a loan vehicle and did a great job of keeping us information throughout the process. The biggest change from our last luxury car dealership service department is that Austin Infiniti seemed very well managed and like they had everything under control. It was chaotic or crazy busy when we dropped our car off and that was a nice change from our previous vehicle dealership experience. We did have an intermittent issue with our Infiniti Connection and Bobby Davis and even though they couldn't replicate the problem they went the extra mile and replaced a part to make sure everything was working as it should be. More

Awesome work and honest I have to say. This is by far the best dealership experience I've ever had. The techs are awesome in accurately and quickly diagnosing issues. The dea I have to say. This is by far the best dealership experience I've ever had. The techs are awesome in accurately and quickly diagnosing issues. The dealership is always able to let you use a loaner car for free until the issue is resolved. The car wash that's available even with just an oil change is always nice too. More

Experience Courtesy friendly staff. Bobby was very helpful in explaining what was needed on my vehicle. Large waiting area very nice. Enjoyed the coffee and b Courtesy friendly staff. Bobby was very helpful in explaining what was needed on my vehicle. Large waiting area very nice. Enjoyed the coffee and biscuit with honey too. More

On my 2nd Infiniti and can't wait for #3. I have worked with this dealership for over 5 years now and have enjoyed every service event. And who really enjoys paying for service. Well I don't m I have worked with this dealership for over 5 years now and have enjoyed every service event. And who really enjoys paying for service. Well I don't mind it so much because they are prompt, honest, and seem to genuinely care about my safety. I have worked with Dave in the service department this entire time as well and he is by far the best service rep around. Again, honest, upfront, and always prompt. Thank you Infiniti, I will be back for #3 next year. ~Kasey R More

Customer first is serious here I've been going to Austin Infiniti for 18 years now. My two Infiniti's (so far!) have been very reliable. But when recommended service comes up, the I've been going to Austin Infiniti for 18 years now. My two Infiniti's (so far!) have been very reliable. But when recommended service comes up, these folks are great to work with. I've worked with several of their service consultants over the years and they have all been great. More

Good Service makes the difference! I was helped by Jose Montes and Nick Lefebvre. Very pleased with their assistance. Fast, efficient, friendly, and HONEST! Thanks guys. "Courteous tre I was helped by Jose Montes and Nick Lefebvre. Very pleased with their assistance. Fast, efficient, friendly, and HONEST! Thanks guys. "Courteous treatment will make a customer a walking advertisement." More