Austin INFINITI

My service consultant Nick was professional and friendly. He also gave me helpful tips for maintaining my vehicle and was interested in answering questions about my vehicle. Great service. He also gave me helpful tips for maintaining my vehicle and was interested in answering questions about my vehicle. Great service. More

Austin Infiniti Service is always great to work with. They're right there to get you checked in (and if your Service Consultant is busy someone else will chip in to get you checked in), are great with re They're right there to get you checked in (and if your Service Consultant is busy someone else will chip in to get you checked in), are great with recommending service needs now and the near future without "surprises" and do the work right the first time. Finally, the post-service car washes are excellent! More

Mr. Reger provided excellent service and information. ! Mr. Reger provided excellent service and information. ! We will be back for future services!! Note: My first contact with a different Service Man Mr. Reger provided excellent service and information. ! We will be back for future services!! Note: My first contact with a different Service Manager was not a good one, he was too busy?? Monte Reger save the day !!! More

Fast service and very professional. Mr. Lefebvre was able to meet all my needs and completed all the work as promised. When I picked my car up it was even washed. to meet all my needs and completed all the work as promised. When I picked my car up it was even washed. More

The Service Team is always prepared and ready to accept clients as they arrive. There is not a long line waiting or crazy going on preventing efficient service. They know we are coming, have the paper work clients as they arrive. There is not a long line waiting or crazy going on preventing efficient service. They know we are coming, have the paper work ready (or the vehicle) and have a loaner in the queue. It is a fabulous experience!! THANK YOU Nick and Mark for making me feel special!! More

Monte Reger is always very attentive, listens to my concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. More

Excellent service in every area! Monte was excellent. The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! More

New tires for FX35. Great price and service as always. Very personable dealership. Wanted the best tires for this application and the dealership was able to explain which ones to buy and beat all the tire Very personable dealership. Wanted the best tires for this application and the dealership was able to explain which ones to buy and beat all the tire outlets, plus they know my car and how to work with the special rims. More

As always, great service, fantastic employees. And I enjoy your watiing area with variety of TV programs and nice assortment of snakcs and drinks. Keep up the good work. enjoy your watiing area with variety of TV programs and nice assortment of snakcs and drinks. Keep up the good work. More

This was my first visit to the Service Department for my new Infiniti Q50, and everything was better than I expected! They had everything ready to go, including my loaner car, and got me on the road to my o new Infiniti Q50, and everything was better than I expected! They had everything ready to go, including my loaner car, and got me on the road to my office very quickly! When I returned that evening, they had my car washed & ready to go, took a few minutes to return the loaner and got heading home very soon! Overall, thumbs up for a great experience! :) More