
Auto City
El Cajon, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,735 reviews
Awesome My family & I had a great experience with Heather & Ramil. Heather helped us find our perfect vehicle & calm my nerves during the process while entert My family & I had a great experience with Heather & Ramil. Heather helped us find our perfect vehicle & calm my nerves during the process while entertaining my 3 year old toddler. 10/10 on the place and people. More

Great help and great dealership! Auto city made my experience very easy and stress free for me and it was my first time buying a car ! My man mike made it very easy and stress free , Auto city made my experience very easy and stress free for me and it was my first time buying a car ! My man mike made it very easy and stress free , thanks mike and thanks auto city ! More
Amazing My credit has barely been established, Jr and his associates bent over backwards to have us drove off the lot. I appreciate everything they all did fo My credit has barely been established, Jr and his associates bent over backwards to have us drove off the lot. I appreciate everything they all did for my fiance and I. More

Wonderful service team with great friendly attitude We had very nice experience in our car buy with Auto City. Sales team Mike & Heather are wonderful , very professional and very friendly. Mike explain We had very nice experience in our car buy with Auto City. Sales team Mike & Heather are wonderful , very professional and very friendly. Mike explained us everything in very detailed and we felt so comfortable on our purchase decision with Auto City. Mike & Heather are definitely an asset for Organization and Auto City definitely outgrow their sales having such a wonderful people on their team More

Wonderful I would highly recommend getting any car from here and the people working. It was outstanding customer service and very friendly to everyone who they I would highly recommend getting any car from here and the people working. It was outstanding customer service and very friendly to everyone who they helped. =) More
Great Service When I first looked into the Dodge Charger they had I sent an email asking info in regards to the car and nick responded very fast within the hour as When I first looked into the Dodge Charger they had I sent an email asking info in regards to the car and nick responded very fast within the hour as well as told me all pricing at total cost of the car so I knew what price I had to work with He was very helpful and texted me the next morning pictures of the car and told me whenever I was ready to come test drive it that it was ready for me no pressure what so ever they are straight up with it all and nick was great to work with and I love my new car I totally recommend this dealer and ask for NICK he’s the bomb!!!!!!! More
Excellent car buying experience. Everyone involved at Auto City did a great job in helping me and my daughter get her a car. My family has bought multiple car here. Always a good expe Everyone involved at Auto City did a great job in helping me and my daughter get her a car. My family has bought multiple car here. Always a good experience. A special thank you to Dmitry and Ramil. More
Mostly Positive Pros: Friendly, Great Prices, trade in $ follow KKB prices Cons: Wait time, Desperation for reviews I had been looking at different crossovers and Pros: Friendly, Great Prices, trade in $ follow KKB prices Cons: Wait time, Desperation for reviews I had been looking at different crossovers and after some research settled on the Tiguan. Autocity had the best price and after filling out the Autocitys online financing tool, I received a phone call from Heather. Heather was friendly and very helpful, even offering to text me if it was easier to communicate while I was at work. Heather wasn't going to be there after I was off work so she scheduled me for a test drive with JR and when I arrived early JR was unavailable. I waited approximately 10 minutes past my appointment time before someone approached and asked me if I needed assistance. Alfred got me the keys to take the car on a test drive; the car was beautifully cared for and I was able to take the car out alone. When I decided to complete the deal and finance the car the whole process took almost 2 hours. I was disappointed it took so long since my credit was good and I was leaving a decent deposit plus trading in my old car. They will not budge on the price of the car, not even a little bit. If you want to try and bring a car price down do not come here. They will also try and sell you a longer warranty, the car came with a 6month/6000mile warranty but they continually told me that I really should buy the longer warranty because Volkswagons are expensive to fix if they break. I almost left feeling like I made a bad decision about the car but I needed a car and had already spent 2 hours there. Now that I have the car I keep stressing about it breaking down and I thought car dealers were supposed to make you feel good about buying a new car. In the end I really wish I had waited to meet with Heather to buy this car, she made me feel much better about the process over the phone and even contacted me after to check and see how everything was going. Alfred also contacted me the next day apologizing about the wait time but unfortunately called me by the wrong name, not even close to my actual name and sent me a gif in apology for that, so that was weird in itself. I really want to love my new car but honestly I'm afraid to. More
Best car buying experience! The Auto City was very informative to my friend needs, what she wanted in the car. Our Sales Man was Dmitry, very friendly and he worked very hard to The Auto City was very informative to my friend needs, what she wanted in the car. Our Sales Man was Dmitry, very friendly and he worked very hard to get the exact car we was looking for. He answered all the questions and made the process very easy. I would definitely recommend him very high, to work with - to buy a car! More
Bought a great car! Dmitry was perfectly friendly and helpful to find EXACTLY what you are looking for. Very low pressure environment. Also, if they don’t have the exac Dmitry was perfectly friendly and helpful to find EXACTLY what you are looking for. Very low pressure environment. Also, if they don’t have the exact car on the lot, there is a good chance they can get it for you in a short period of tim. It was my first time purchasing the car and it was pleasurable of an experience as I could imagine. Thanks again and Happy Holliday’s! More