Auto Expo

Irish was the best he took great care of me on my new GLC thank you so much GLC thank you so much More

Thanks for all your help Shawn. You really made sure everything went well and you looked out for us in every strip of the process. Will be back! You really made sure everything went well and you looked out for us in every strip of the process. Will be back! More

Thank you for all your help Shawn. Pleasure working with you and thank you for putting in all the time and effort. Pleasure working with you and thank you for putting in all the time and effort. More

Worst dealer I ever been , price went up from 23k to 31k , never recommend this place, such waste time , never recommend this place, such waste time More

Irish was the best he got me all done on my new e300 come see him he loves the Jamaican community see him he loves the Jamaican community More

Sean was awesome he took great care off me on my new 530 Thank you bro Thank you bro More

Irish was awesome he took great care of me and my family on many purchases come see him to style out your whole family with new cars on many purchases come see him to style out your whole family with new cars More

Thank you so much for you service guys you guys are the best I definitely recommend Jonathan and auto expo best I definitely recommend Jonathan and auto expo More

Jonathan was the best once I walk in the showroom he greeted me with a smile made sure I got the car I wanted you guys should definitely check him out greeted me with a smile made sure I got the car I wanted you guys should definitely check him out More

On February 2nd, I reached out to Auto Expo 46 Northern Blvd Great Neck, NY 11021 to inquire about the 2021 Porsche Macan. After filling out several forms and making multiple phone calls, I was finally con Blvd Great Neck, NY 11021 to inquire about the 2021 Porsche Macan. After filling out several forms and making multiple phone calls, I was finally connected with Shela Dennis. When I asked her why the car's photos were white while it was advertised as blue—a color I was specifically looking for—she informed me that the car was not in transit from Florida. I confirmed that the car's price was $31,995, plus tax and title, and inquired about placing a deposit. However, she informed me that I couldn't do that because the car was not on the lot, and she would call me back. For 16 days, I sent emails, text messages, and made numerous phone calls to see if the car had arrived, but I couldn't get any information. On February 19, 2025, I called again and was told that the car had arrived and was at their service center. I requested pictures or a video and mentioned my desire to leave a deposit, but they stated I couldn't do that until the car was ready for sale. When I asked about the price again, Shela Dennis reiterated the original price. On February 20, 2025, I received a text from Addison, who urged me to come in to purchase the car. I repeatedly asked if I could leave a deposit, but she insisted that I needed to come in person. Since I was out of town until February 22, I wanted to secure the car and complete all paperwork in advance. I asked Addison multiple times about the price, but she avoided the question, stating it would be discussed when I arrived at the dealership. Eventually, she disclosed that the vehicle was actually $6,000 more than the advertised price. When I inquired about this increase, she claimed it was due to LOJACK and a certified warranty. I pointed out that I had the Carfax report and VIN number, and that the car did not have a certified warranty or LOJACK, to which she replied that it would be installed. I insisted on how the information was confirmed on the website and by her directly. When I requested to speak with the manager or owner, she stated that she was the manager. I then demanded to speak with her supervisor, and during this correspondence via text, I received a call from Steven, the general manager. He essentially brushed me off, claiming he was not selling me the car and showed no concern for what had been communicated. When I mentioned I had everything in writing, he hung up on me. I am formally filing a complaint against Auto Expo Inc. and their employees for false and deceptive advertising practices. I have also included recent online reviews highlighting similar experiences More