Auto Max USA
Yakima, WA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 300 reviews
A great dealership They were very kind and easy to work with. I wasn't in the best situation to try to get into a new car, but they were patient and extremely helpful in They were very kind and easy to work with. I wasn't in the best situation to try to get into a new car, but they were patient and extremely helpful in helping me. More
Great experience Really happy with my purchase. There was a little issue with the car but they fixed it no questions asked. They even do check up calls after you pur Really happy with my purchase. There was a little issue with the car but they fixed it no questions asked. They even do check up calls after you purchase the vehicle. Will definitely do business with them again. More
Great people I have bought several cars and trucks .he as allways been there for me and found the wright fiancing with Ben I would recommend them to eveyone I have bought several cars and trucks .he as allways been there for me and found the wright fiancing with Ben I would recommend them to eveyone More
Awesome service and vehicles! This is our 3rd vehicle from jimmy at Auto Max. The customer service is amazing, he is very honest and friendly. Jimmy listened to our needs and got This is our 3rd vehicle from jimmy at Auto Max. The customer service is amazing, he is very honest and friendly. Jimmy listened to our needs and got us into the perfect vehicle within my price range. I couldn't be happier with the over all experiences at auto max. Jimmy is honestly the best! More
My experience with auto max was wonderful I gave the rating that I did because I feel that not only my sales person was at its best, but the whole staff was awesome, and at it's best also. I gave the rating that I did because I feel that not only my sales person was at its best, but the whole staff was awesome, and at it's best also. More
Great experience! Outstanding customer service and such a friendly staff. Our purchase was quick, easy and convenient. We love our Harley Davidson.... Thank you for all Outstanding customer service and such a friendly staff. Our purchase was quick, easy and convenient. We love our Harley Davidson.... Thank you for all your help! More
Wasn't pushy got me what I needed They helped me find the right car, listened to what I wanted for my family. The dealer went beyond his normal working hours to accommodate our needs. They helped me find the right car, listened to what I wanted for my family. The dealer went beyond his normal working hours to accommodate our needs. We are happy with the service and excited to have our new family car. More
Shady/dangerous After the fact, the whole experience seemed shady. I think they knew that I really wanted the car and capitalized on that. I was naive and didn't ask After the fact, the whole experience seemed shady. I think they knew that I really wanted the car and capitalized on that. I was naive and didn't ask all the questions that I should have. He said a few times that they will "throw the warranty in" and lo and behold, I now have a $1500 warranty tacked on to my loan. The manager never one verbally stated how much the total loan was going to be - only the payment per month. They also installed new brake pads and rotors which I was impressed with, until the next day the car started making HORRIBLE noises, like the tire was going to fall off. I checked the lug nuts, only to find that they had been hand tightened. I brought it to my local mechanic who fixed me up, but also stated how dangerous this was (considering I was leaving for Chicago the next day). When I called them to inform them of the issue, the receptionist tried to pass the blame by saying a different company did that. Which, is a complete and utter lie. More
Unpleasant experience. Was ready to purchase a 2005, I Unpleasant experience. Was ready to purchase a 2005, I was willing to pay more than I wanted to, but we could still not agree on a price. (and it wa Unpleasant experience. Was ready to purchase a 2005, I was willing to pay more than I wanted to, but we could still not agree on a price. (and it was still way over kelly blue book suggested retail !) Car was $12,000, and they lost the sale over $300. Here is what their website says: "The premise is actually quite simple. Its better to make 20 nickels than 5 dimes. What does that mean for you, our valued customer. The answer is... a great buy, on a great car every day. No need to "hurry in" while the sale price is still valid. Come in at your convenience. The "price is always "sale priced" and the selection is always large." WRONG!!! Sale prices always posted in the windows." WRONG!!! More
I definitely would recommend this car lot to anyone looking for a good car buying experience. Helpful salesman, see Lalo when you come here!! He is great. looking for a good car buying experience. Helpful salesman, see Lalo when you come here!! He is great. More