Auto Park Ford

Very easy and friendly to deal with Very flexible for my schedule. Work was done quickly and correctly .They were in contact with me and give me updates during the process very good cus Very flexible for my schedule. Work was done quickly and correctly .They were in contact with me and give me updates during the process very good customer service! More

Very satisfied . Appreciated the loaner car at no charge. Timely manner for the repair. Good work. Great coffee. Indoor equiped when it was extremely cold . Appreciated the loaner car at no charge. Timely manner for the repair. Good work. Great coffee. Indoor equiped when it was extremely cold More

Very Understand with our Schedule Very friendly and very accommodating. Work around our busy schedule. Always returned our message left on the answering machine the same day. Wo Very friendly and very accommodating. Work around our busy schedule. Always returned our message left on the answering machine the same day. Would do business again with Bob Battjes. Thanks More

No paperwork I had no problem with the work done on my truck it was done in a timely manner. However, I don’t know what exactly was done to it because I never rece I had no problem with the work done on my truck it was done in a timely manner. However, I don’t know what exactly was done to it because I never received a copy of the work order. They told me that it would be sent to my home address and a copy would be emailed to me, this was Thursday 01/24/2019. On Friday 01/25/2019 I called and spoke with another service advisor and she told me she would email it to me that day. On Monday 01/28/2019, I called again and to a service advisor and she told me the service order hadn’t been completed as of that day. 01/30/2018 I have yet to receive a work order I don’t know who completes the paperwork but it should have been done before I left the dealership More

Great people and a job well done. Great experience. Had an issue with left rear axle. They were able to complete the job beforw i was out of work. Dealing with Kristol was like i was t Great experience. Had an issue with left rear axle. They were able to complete the job beforw i was out of work. Dealing with Kristol was like i was talking to my wife. She completely understood my needs and delivered great service. More

Great people great place! Auto Park is very customer oriented. Sales and support persons friendly and helpful. Our sales person Sandie Owen was great. Drive up door for serv Auto Park is very customer oriented. Sales and support persons friendly and helpful. Our sales person Sandie Owen was great. Drive up door for service and free car wash. Inside big roomy customer lounge with free coffee and snacks. Great deals great sales and staff. We are happy we bought our vehicle here! More

Service for a Recall replacement I thought that the staff members were all extremely friendly, knowledgeable and efficient. My experience dealing with this Ford dealership was excelle I thought that the staff members were all extremely friendly, knowledgeable and efficient. My experience dealing with this Ford dealership was excellent on every level. More

Fast service Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that d Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that day with no appointment. Not to happy with the sales experience but the lady’s at service are top notch. More

Didn't know what to expect! I drove an hour and a half for a car I had only seen online. I inquired about a 2018 Ford Flex and I was promptly in touch with a Man by the Name of M I drove an hour and a half for a car I had only seen online. I inquired about a 2018 Ford Flex and I was promptly in touch with a Man by the Name of Matt Schultz. At this point I was waiting to hear back about financing from my bank. When I got the approval I went ahead and scheduled an appointment the following day. When I arrived at the dealership with a check in my pocket Matt was outside polishing my baby up (on his day off no less). He greeted me with a smile and a firm handshake. We went for a test drive and as soon as I sat in the car I knew this was the car for me, but I didn't tell Matt that. Not once during my 45 minute visit to the dealership did I feel pressured into buying the car, that is one thing that made my experience enjoyable. More

The Service Dept was helpful and the work was done quickly. I gave 5 stars, because despite an apparent mistake by a former employee, Auto Park Ford was very apologetic, and eager to rectify the mistake, leavin I gave 5 stars, because despite an apparent mistake by a former employee, Auto Park Ford was very apologetic, and eager to rectify the mistake, leaving me, the customer, satisfied. Even though there was no charge to me for parts/ labor, (replaced passenger side airbag-Ford recall) I was treated with respect. More