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Auto Park Ford

Sturgis, MI

4.8
2,395 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,395 reviews

January 26, 2019

Great people and a job well done. Great experience. Had an issue with left rear axle. They were able to complete the job beforw i was out of work. Dealing with Kristol was like i was t More

by rflowers02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristol Flowers, Gwen McAlister, Jaime Terry
Jan 28, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. It is wonderful to hear that Kristol was able to provide you with the excellent experience we strive to provide all our customers. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 25, 2019

Great people great place! Auto Park is very customer oriented. Sales and support persons friendly and helpful. Our sales person Sandie Owen was great. Drive up door for serv More

by flashfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Moe Reeves
Jan 25, 2019 -

Auto Park Ford responded

Thank you so very much for taking the time to write a review and sharing your experience. We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Auto Park Ford. We are thrilled that you enjoyed your experience with Sandie! We look forward to serving you, your family and friends and the opportunity to earn your business.

January 24, 2019

Service for a Recall replacement I thought that the staff members were all extremely friendly, knowledgeable and efficient. My experience dealing with this Ford dealership was excelle More

by Barbmaskow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jan 25, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 24, 2019

Fast service Door was frozen and would not shut on my truck. Dropped off at auto park and the girls at service got me a loaner truck and my truck was Fixed that d More

by SBARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jan 25, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. Any feedback helps us to improve. What could have been done to make this a five star experience in our sales department?

January 22, 2019

Didn't know what to expect! I drove an hour and a half for a car I had only seen online. I inquired about a 2018 Ford Flex and I was promptly in touch with a Man by the Name of M More

by paperboy6151978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Matt Schultz
Jan 24, 2019 -

Auto Park Ford responded

We couldn’t be happier that Matt provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Auto Park Ford team. Thank you so very much for taking the time to write a review and sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to serving you, your family and friends and the opportunity to earn your business.

January 22, 2019

The Service Dept was helpful and the work was done quickly. I gave 5 stars, because despite an apparent mistake by a former employee, Auto Park Ford was very apologetic, and eager to rectify the mistake, leavin More

by bookbunny1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Jan 24, 2019 -

Auto Park Ford responded

We are thrilled that you enjoyed your experience with our service department! Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. It’s so nice to hear that Jaime helped to make your experience such a positive one.We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 19, 2019

Great service experience I stopped in Friday morning and was able to get my 18 Mustang in for an oil change and tire rotation that afternoon. Everyone I dealt with was friendl More

by DaveM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
Jan 21, 2019 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Auto Park Ford. Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

January 19, 2019

Great truck They worked hard to get me into this truck. To keep my payments in the range they had to be. We go back again. We Always recommend Sandie. More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. Congratulations on your new truck! It is wonderful to hear that Sandie was able to provide you with the excellent experience we strive to provide all our customers. We look forward to serving you, your family and friends and the opportunity to earn your business.

January 16, 2019

Every body was very nice Every body was very nice and very helpful especially our salesman who helped us pick our new truck. Thank you so much auto park ford. More

by palmerjosh81
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Jackie Williams
Jan 17, 2019 -

Auto Park Ford responded

Congratulations on your new truck! Thank you for taking the time to write about your experience. It is wonderful to hear that Jackie and Andrew were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future and welcome to the Auto Park family!

January 16, 2019

Vehicle Purchase We have bought 2 vehicles in the last few weeks from Don at Autopark and are very happy with them. All of our issues have been taken care of and the p More

by tonytribble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Don Howe
Jan 17, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We are thrilled that you enjoyed your experience with Don. We look forward to serving you, your family and friends and the opportunity to earn your business.

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