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968 Reviews of Auto Park Ford - Service Center
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April 05, 2023
I had an urgent issue and they got me in within 24 hours - even picked it up. It was finished sooner than expected. All my lights are off and my truck works like a gem again. Thank you for prompt, cour - even picked it up. It was finished sooner than expected. All my lights are off and my truck works like a gem again. Thank you for prompt, courteous, and great service! More
by Render
Employees Worked With
shelby, Mitchell Grooms
Helpful April 04, 2023
Customer service woman “candy” was rude when I was calling in to check on updates for my vehicle the technician was awesome though calling in to check on updates for my vehicle the technician was awesome though More
by Normentmaison
Verified CustomerApril 01, 2023
CJ and Candy were awesome again. solved the problem again. They were very concerned and answered my concerns. solved the problem again. They were very concerned and answered my concerns. More
by dcbc1989
Employees Worked With
Other Employees :
Other unknown service dept employees
March 13, 2023
Had a recall on our 2013 Ford Festa they were able to work it in at timely fashion. Said how long it would take and had it done on time. work it in at timely fashion. Said how long it would take and had it done on time. More
by LWORDELMAN
Employees Worked With
March 11, 2023
CJ has gone way above anything I could have expected in solving and getting the solution to my running board problem!!!! Also in getting the truck in and out of service. CJ could not have been more helpf solving and getting the solution to my running board problem!!!! Also in getting the truck in and out of service. CJ could not have been more helpful. I will recommend your service department to anyone that needs something done. Candy was very wonderful in getting my vehicle in and out of service Thank you for all the great service over the years. More
by dcbc1989
Employees Worked With
Other Employees :
Thank you to every one that worked on my truck
March 07, 2023
I was traveling on I-80 and experienced performance issue with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I e with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I entered the service department, there was another customer being helped. Service Advisor Josie Parker (who was the only service advisor working that day due to a winter storm), quickly let me know that she’d be with me shortly. Within 5 minutes, I was talking with Ms. Parker explaining what the issue was, and whether they would be able to take a look and let me know what was happening. She let me know that the service technician was working on another vehicle, but that my vehicle would be next, and that I could wait inside the dealership. Within about 30-40 minutes, she called my name and let me know what was happening with my vehicle. Fortunately it would be a fairly easy fix, but as I was traveling I would not be able to wait for a weekday to schedule service. The team assured me that it would be safe to drive. Ms.Parker also mentioned that she had adjusted the air pressure in all tires to the appropriate level. I was SO impressed with the efficiency, professionalism, and kindness of the service department, and in particular Ms Josie Parker. Unfortunately I don’t live close enough to have my vehicle regularly serviced at Auto Park Ford, but I will absolutely consider buying from this dealership in the future. Well done and thank you! More
by Ctaylor1971
Employees Worked With
March 02, 2023
It was easy to work with. Dan was Awesome. Service was good and easy. Cool Dan was Awesome. Service was good and easy. Cool More
by neeloza79
Employees Worked With
February 24, 2023
The sales staff was friendly and knowledgeable. They were able to answer my questions concerning financing, and willing to negotiate a fair deal. They were able to answer my questions concerning financing, and willing to negotiate a fair deal. More
by brosky
February 23, 2023
The dealership was clean. Great atmosphere. Mitch was the best and helped me out with finding out what was wrong with my car. Great atmosphere. Mitch was the best and helped me out with finding out what was wrong with my car. More
by lp01
Employees Worked With
Mitchell Grooms
February 23, 2023
Excellent service, friendly employees who go the extra mile to make sure you are satisfied every time. mile to make sure you are satisfied every time. More
by jesusfreak1218
