AutoFair Honda

As soon as we met Ryan we were put at ease and were very comfortable. We told him what we were looking for and five minutes later we were checking out a Civic. He explained all the features of the car and w comfortable. We told him what we were looking for and five minutes later we were checking out a Civic. He explained all the features of the car and we took it for a spin. He went over our options and the differences between buying and leasing. Ryan gave us some space so we could decide what to do. He never pressured us and when we asked for some advice he told us what he thought and what he would do if he was in our place. When we decided on purchasing the Civic Dave went over all of our paperwork with us. He was very thorough but efficient. That afternoon we drove out with a brand new Civic, our first new car. Overall, it was a great experience. We had two great guys guiding us, but ultimately the decision was ours and we never felt pressured or rushed. Thank you so much! More

Great experience. Alison got me in and out with a certified used CR-V within 1.5 hours. This is my 2nd vehicle purchased at Autofair and I will use them again in the future. certified used CR-V within 1.5 hours. This is my 2nd vehicle purchased at Autofair and I will use them again in the future. More

From the first visit where we test drove our future new car, this was the least painful experience buying a new car ever. Ryan was low pressure, and there were a few weeks between our first test drive and car, this was the least painful experience buying a new car ever. Ryan was low pressure, and there were a few weeks between our first test drive and the actual purchase. Shantel was also very helpful and very efficient with the final paperwork. Both were very friendly throughout the process, which added to the overall satisfaction of working with this dealership. My wife and I would recommend this dealership to anyone. More

When I first arrived at Honda for my appintment reguarding my lease I was welcomed by a nice gental man who got me over to Ryan to talk about my Lease. I was helped immediately and didnt have to wa reguarding my lease I was welcomed by a nice gental man who got me over to Ryan to talk about my Lease. I was helped immediately and didnt have to wait at all. He was very friendly and answered all our questions in reguard to my lease and what my options would be since I was getting close to my miles. We decided it was best to swap out my car for another one. The pricing was a little high for me but he helped get it down to a price I could afford. He pulled all his strings and did everything he could to get me into my perfect honda. Both my father and I were extremely happy with our overall experiance. I will definately be reccomending Ryan and Honda to a few of my friends! More

I recently purchased a new Honda CRV at AutoFair, and had an excellent experience at this dealership. I have never been to a dealership where the staff was so friendly, efficient, knowledgeable and helpful. an excellent experience at this dealership. I have never been to a dealership where the staff was so friendly, efficient, knowledgeable and helpful. One sales consultant, Tae Kang, really sticks out in my mind. He went above and beyond, and was very attentive to my needs. Even after buying the CRV when I went back to AutoFair for my inspection sticker, he continued to stay right on top of the service staff to ensure I was having another pleasant experience, and I did! He is a wonderful asset to the AutoFair team and really excels in customer service. I would definitely recommend AutoFair to my friends and family, as this was by far the most stress-free car buying experience I have had. More

Thanks, Jim, for helping me find the exact Ridgeline that I wanted and getting it to me at a great price. Also, thank you for helping me negotiate the best price for my trade-in with your used car manager. I I wanted and getting it to me at a great price. Also, thank you for helping me negotiate the best price for my trade-in with your used car manager. I really appreciate how quickly you were able to get me in to my new vehicle. As usual (this is my 5th car purchased at Autofair Honda) this was an overall great experience. More

My experience at Autofair Honda was great. I used to take my car to Salem where I purchased the car, but after a friend told me they liked the services at Autofair, I decided to go for an oil change a few mo my car to Salem where I purchased the car, but after a friend told me they liked the services at Autofair, I decided to go for an oil change a few months back, and now I keep going for all my services! (For starters, their oil change was half the price of Rockingham Honda for the same service) but they kept me SO well informed on my vehicle... every single service and check they did on the car, as well as information on services they recommended I do, on a very easy to read print out so I knew what my car needed, and how badly. The check in process was great - made sure they had all my right information, knew exactly what they were doing with my car, and everyone was very polite and friendly. They were so organized and informative, and I felt so comfortable with them working on my car. I absolutely recommend Autofair Honda for services! More

My sister previously bought a car from this dealership and her experience was excellent. Because she got a great deal and dealt with a great group of people, I wanted to buy my car from this dealership as and her experience was excellent. Because she got a great deal and dealt with a great group of people, I wanted to buy my car from this dealership as well. Although I was not helped by the same dealer as my sister, Ryan was just as helpful and actually wanted to help me get into the car I wanted. I would absolutely recommend anyone go to this dealership and ask for Ryan Bishop. He was such a joy to work with and my family enjoyed him as well. I couldn't thank everyone enough. More

We researched the car we bought on-line and then went in with a printout of the specific car and the special Internet pricing. Ali got the car for us to test drive and answered the few questions we had. All with a printout of the specific car and the special Internet pricing. Ali got the car for us to test drive and answered the few questions we had. All through the process Ali was very nice to deal with. We were not 100% sure we were going to buy a car because our existing car was still working. The dealership didn't apply too much pressure on us to make a deal. We discussed our thoughts with the sales manager and then decided to leave without buying. They thanked us for coming in. We returned later after deciding we would in fact buy the car. The final wrap-up of the deal with the business person was typical of dealers trying to up-sell warranties, "included" service, and other services. They didn't push hard when we declined the up-sell items. One thing I thought was lacking versus our previous two car purchases is that this dealer doesn't include free inspections for life, only the first inspection is included. To get "free" inspections, you have to pre-pay 3 years of service. More

Worked with Jeff Cate for the 2nd time in 13 months on trading in my certified pre-owned 2009 CRV for a new 2013 Honda CRV. When at first it didn't seem the numbers made sense for me, Jeff researched and trading in my certified pre-owned 2009 CRV for a new 2013 Honda CRV. When at first it didn't seem the numbers made sense for me, Jeff researched and found a new program in which I qualified for. Within an 3 hours of calling him back to find out more information, I drove away with a brand new car and once again a satisfied AutoFair Honda customer. Chris Beck in financing was great to work with as well. Curtis and his recon team did a great job with cleaning the car in such a short period of time. These guys do whatever it takes to get you exactly what you want! I know I will certainly be back (not in a year, but in a few) for my next new vehicle. More