AutoFair Honda

We bought a Civic and a CR-V from this dealership back in 1998, where we had also serviced them for the 260,000 miles driven between the pair. We decided that now was as good a time as any to finally trad 1998, where we had also serviced them for the 260,000 miles driven between the pair. We decided that now was as good a time as any to finally trade both vehicles in for newer models (both cars had been exposed to the vagaries of the New England weather without ever being garaged) and, whilst one was ultimately replaced by a Jeep Wrangler (Honda does not really offer an equivalent vehicle), we wanted to buy at least one Honda, since we had never been stranded by either of our 98s in close to fifteen years of driving. We know and trust the service department where the staff are accommodating and offer unbiased advice - as an example, we were able to discuss our trade-in options both with Autofair and with competitive dealers in a straightforward no-nonsense manner. IN buying the new car, we worked with Zach Kitchen, who spent a great deal of time going through the various features of the three base models of the 2013 CR-V and was willing to show us numerous combinations of exterior/interior colors for each and he had a good knowledge of the possible additional options that could interest us. Given that the dealership was very busy, Zach was friendly, patient and extremely thorough and, once we had settled on "the car" we were guided through the purchasing side by Dave Flowers. We weren't really expecting to leave the same day with a new car, but the process was fair and smooth and we are pleased that we did. We look forward to owning this vehicle for at least ten years and expect to continue to use the service center at Autofair until, well, we buy our next vehicle in ten or so years' time. More

Excellent service! Auto Fair Honda provided professional service with a personal touch! The sales representative, Ron Wilson, knew exact details of each model of car I was interested in, giving me specific service with a personal touch! The sales representative, Ron Wilson, knew exact details of each model of car I was interested in, giving me specific differences. Everyone treated with respect and made me feel welcomed! This was my first visit there and would recommend to anyone. More

Good Morning March 18, 2013 I wanted to share t March 18, 2013 I wanted to share the exceptional experiences wish I have encountered at Auto fair Honda in Manchester, NH. My name is Rebecca Stamp , I am a manager for the 99 Restaurant which is located in front of this said dealership. Back about 6 months ago my son Patrick was in need of a vehicle. He was determined to buy a Honda because of there reliability and resale value. We quickly met Ryan Bishop who was very honest and outgoing and bound and determined to get my son into a car he could afford. You see, this was not such an easy task as my son has no credit history, is a full-time student at Northeastern University and works only PT as a server. In addition, my credit is less than perfect. Ryan was not deterred when hearing this, but determined to work with us and get my son into something he could afford. My son had his heart set on a civic, but Ryan showed him the smaller FIT and explained that $ wise, this might be the best option. My son fell in love with the FIT, quickly measuring the inside to see what the inside measurements were etc., as he is an AVID downhill skier/racer and could NEVER have his precious skis transported on top of a vehicle. Ryan hung tough with all my sons weird quirks and my input as the overbearing mom. Steve Wirtz was most helpful as well and made the financing experience a painless one. Sadly, about 3 months into ownership of his used FIT my son was in an accident on a snowy morning. Patrick's' FIT was totaled, luckily he walked away with minor injuries. After dealing with our insurance company I did not hesitate to call Ryan once again, telling him the situation and again asking for his help. Mr. Bishop did not disappoint. He told me he would keep an eye on vehicles coming in, and also explained that we would have to wait until our insurance company dispersed a check to Honda financial to get the process started over AGAIN! Steve Wirtz, very pleasant once again on the financial end. But wait, the story does not end yet! 3 days after purchasing his 2nd FIT , Patrick had a blow out on the highway, his tire went flat in the Mountains of NH on his way to a ski event. He put the doughnut on the car and I called Ryan to see what could be done about this. Ryan said he was not sure if anything could be done, but to bring the vehicle to the service department, have them take a look and we would take it from there. The service manager( sorry do not recall his name), told us that it looked like Pat had gotten a flat and driven it several miles before changing it. My son strongly disputed the fact and I was bewildered as to WHY your dealership would not take care of a $130 tire, on a $17,000 vehicle just purchased there 3 days prior. The service man then said perhaps he could give us a 50% discount on the tire.... I still thought this wasn't right. Seeing how distraught I was , he said he would talk to the Sales manager on duty and see what they could do. In walk Curtis Vanetts, who was quite gracious and understanding of the situation, yet also saying that my son perhaps had something to do with the demise of the said tire. Curtis quickly explained that my son would be the perfect candidate for your extended road side /tire package I believe is what is was, but assured us that the tire would be replaced free of charge ! WOW ..... I had spoken to a few people before going to the dealership regarding the tire dilemma and the response was the same...."That dealership isn't going to do anything for you, its a tire" ! My response was " I don't know, they are GREAT people over there, I have had nothing but a fabulous experience in every aspect of their business so far, and it never hurts to ask!." TA-DA, The guys at AUTO FAIR HONDA came through for me again! It is refreshing to know that there are still outstanding car dealerships who go above and beyond everyday and take care of their buyers one at a time, as a person, not just a number. THANK YOU again to Steve Wirtz, Curtis Vanetts, but mostly to RYAN BISHOP! I recommend him and Honda to all my restaurant patrons asking about the dealerships behind us. Rest assured when myself, family or friends are on the hunt for a new/used vehicle ...we will be headed back to see RYAN, and the rest of your fabulous team at Auto fair Honda, Manchester NH ! :) Sincerely, Rebecca Stamp 1038 Concord Stage Road Weare, NH 03281 More

I had a real good experience shopping for a vehichle , and was approached in a very freindly manner by a salesman Dick Tully he made me feel very comfortable, and was not pushy at all. I test drove 2 v and was approached in a very freindly manner by a salesman Dick Tully he made me feel very comfortable, and was not pushy at all. I test drove 2 vehicles and was in love with the Honda accord. i stated my price range and payment and they made all efforts to accomodate me.. i drove away with a new Honda on st patricks day !!!! Thank you Autofair Honda Donna More

I dealt with Matt Chandler and had an excellent experience. I bought a used vehicle in good condition at a very competitive price, and Matt made the whole transaction smooth and pleasant. I found M experience. I bought a used vehicle in good condition at a very competitive price, and Matt made the whole transaction smooth and pleasant. I found Matt and the entire staff to be far more genuine, grounded, and cooperative than my other experiences with other dealerships; no tactics or angles, just straightforward and fair negotiation. I would recommend this dealership to friends and family. More

Ali was very professional & helpful. This is the third car purchased by our family from Ali, and most likely won't be that last! Would recommend highly! third car purchased by our family from Ali, and most likely won't be that last! Would recommend highly! More

My wife and I went in to look at a used minivan. The sales associate was friendly as was everyone else that we dealt with. We test drove the vehicle loved it and Adam was very helpful. They ran our cred sales associate was friendly as was everyone else that we dealt with. We test drove the vehicle loved it and Adam was very helpful. They ran our credit, evalutated our trade and came out with our financing information. My trade in value that they came out with for the trade in was well below trade in value, by 4-5k. When I asked about this they said that the book value does not pertain to V8s because nobody is buying them right now. Now to the financing, the payment they had was way to high for the amount I was going to pay, when I asked what the rate was I was told "good probably better then you are paying now". I had also told them they I had found a few vehicles that were comparable for less money and they said there was something wrong with that and they couldnt even buy the van for what the other dealership was selling it for. At this point Curtis came out and told me that he may be able to get me more money for my trade and that my payment would be about $70 less then before. Something doesnt add up. To me they are using deceptive practices to sell vehicles. Funny that they called the next day though. Never will I deal with Autofair Honda!! More

Ali was great. She was very helpful and a responsive to us. It was a great experience dealing with her and I would definitly buy a car from her again in the future. us. It was a great experience dealing with her and I would definitly buy a car from her again in the future. More

Ryan was professional, friendly and very knowledgable about the Honda Accord that I bought. They worked with me to get me at a price I was comfortable with paying.. I would recommend Ryan to my famly a about the Honda Accord that I bought. They worked with me to get me at a price I was comfortable with paying.. I would recommend Ryan to my famly and friends. More

Hands down the best experience we have ever had purchasing a vehicle. Everyone at the dealership is nice, professional, and eager to help in anyway possible. We had visited three other Honda deal purchasing a vehicle. Everyone at the dealership is nice, professional, and eager to help in anyway possible. We had visited three other Honda dealerships before going to AutoFair Honda and those were all a waste of time, I wish we had started at AutoFair. It is evident from the start that AutoFair values its customers and makes you feel a part of their family. Thanks again for the wonderful experience purchasing a new vehicle and we can not recommend AutoFair enough! The Monette's More