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AutoMax Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
2,412 Reviews
At AutoMax Ocala, we specialize in delivering Quality Cars at Outlet Prices. Browse our extensive inventory online and request more information about any vehicle that catches your eye. Ready for a test drive? Schedule one today and get behind the wheel of your dream car! Plus, don’t forget to ask about our financing options—we’ll work hard to get you approved and on the road in no time.
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1918 SW 17th Street

Ocala, FL

34471

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Showing 2,412 reviews

April 16, 2022

Very happy with the experience! Everyone was very helpful and nice! Thank you to Ben and Dan ! More

by HAPPYCAMPER2216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Binyamiyn Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo
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Apr 18, 2022 -

AutoMax Ocala responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ben and Dan could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

April 14, 2022

Very professional and efficient . Ryan was delightful to work with. We will definitely be back again. More

by MFBRANTLEY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

AutoMax Ocala responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

April 13, 2022

Fast no trouble easy to work with in and out and the people are great and easy to work with More

by ROWDI78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Calcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala. We appreciate the positive feedback and look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

April 12, 2022

You sell lies and broken vehicles. Tell customer nothing is wrong with them. After having a vehicle for less than week had to spend 1800.00 to repair not including the check engine lig More

by TROUBLEITSME13
Price
Recommend Dealer
No
Employees Worked With
David Lenkowski
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Apr 29, 2022 -

AutoMax Ocala responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

May 23, 2022 -

TROUBLEITSME13 responded

Well I see dealing with them trying to make things right didnt work either.Their response "We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out." Mine "I have spoken to your Tony your GM in the Ocala office. He did not seem very helpful. Beside making me feel stupid. Your Finance man Dan sat there and to me and my husband that these vehicles go through a thorough inspection and everything was in good working condition. Apparently not. I 2 codes (check engine light came on 2 days after I purchased). I informed the salesman David it pulled to the left, so I went to get alignment and found out it needed ball joint and bearings. So I am still fighting with them. All before I even make my 1st payment. And saying I will give you $150 is not working it out." "I know they said they didn't want to do anything because I had the repairs done and didn't contact them first and I purchase the vehicle as is. Also because I put the comment on this site they would had done more but I gave them a negative review on social media. This is the only place I made an response to about the dealership. I did contact the BBB but because we couldn't come to an agreement they closed the case. They kept telling me we will give you, your car back and your down payment. I told them " that I already had your vehicle repaired so now I would be out the $1800 still and get my car and down payment back. How is that fair. Yes I would love for someone other than the people I spoked to at the dealership to contact me." As you can see they never did anything to make it right. First time purchasing there and last time. I guess that is why they say Buyer Beware.

April 12, 2022

Edgar was an awesome sales guy! ! Annette was very nice and helpful. Staff stayed late to finish our purchase! We never felt rushed or pressured. More

by EMILY.BACULIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Manzanares
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Apr 13, 2022 -

AutoMax Ocala responded

Thank you so much for your kind words, Emily, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

April 11, 2022

Dan was one of the best salesman I have ever dealt with,very curtious and knowledgeable about the car What a great experience it was .NO PRESSURE. Fast and easy , so happy. Linda More

by LINDA.KELLY595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cash Stodghill, Dan Gallagher
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Apr 11, 2022 -

AutoMax Ocala responded

Thank you for sharing your experience with us! We're happy to hear it went well with Dan and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Sales Team at AutoMax Ocala

April 09, 2022

Friendly service, stress free buying experience I was in and out in under an hour! More

by B1SHAWNIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo
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Apr 11, 2022 -

AutoMax Ocala responded

Thanks for your feedback on your recent visit to AutoMax Ocala. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Sales Team at AutoMax Ocala

April 09, 2022

Very helpful, seem to be willing to work with me On what I wanted and the price I needed More

by TMICHAELB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramone, Donte Lerma
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Apr 11, 2022 -

AutoMax Ocala responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

April 07, 2022

Awesome experience, they gave me the best value on my trade in, no pressure while looking at different cars, and great prices! Thank you JC for helping me get my dream car! -Brianna More

by tompkinsfamilyfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Diaz
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Apr 08, 2022 -

AutoMax Ocala responded

Brianna, thank you for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope you enjoy your new car! The Sales Team at AutoMax Ocala

April 07, 2022

Very helpful and understandable about situation. Everything went smooth. Would recommend to people or family. More

by ANTHONYMEJIA1698
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Binyamiyn Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Manzanares
Report | Print
Apr 08, 2022 -

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala, Anthony, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

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