AutoNation Acura Spokane Valley
Spokane, WA
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Jonathon was great to work with, no complaints there. The only reason for not giving higher marks is because of the time it took to complete the purchasing process. I paid cash for the car and had my ins The only reason for not giving higher marks is because of the time it took to complete the purchasing process. I paid cash for the car and had my insurance already set up, so expected the delivery to go quickly, yet had to talk to someone named Cole about warranties he was trying to sell me. At this point in time I'd been at the dealership for nearly 4 hours, I was exhausted and hungry, just wanted to drive my new car the 2&1/2 hours to home, preferably before rush hour! Well thanks to Cole delaying the process I was finally out of there at 5pm, right in rush hour traffic heading west out of Spokane. I'll never understand why all dealerships want to sell you warranties, like do you not faith in your product or what? Again Jonathan was great and explained everything very well about how to operate the car. I highly recommend him as a salesman. More
Friendly and professional. I can't imagine getting better service anywhere else. They want you, their customers, to be safe on the road and it shows in the care they take with I can't imagine getting better service anywhere else. They want you, their customers, to be safe on the road and it shows in the care they take with my car. I wouldn't go anywhere else. More
This is one of the best car buying experiences I have ever had. Rodney Brown is just a awesome to deal with. Sales manager was also excellent to negotiate with. That whole dealership is a A+ Thanks ever had. Rodney Brown is just a awesome to deal with. Sales manager was also excellent to negotiate with. That whole dealership is a A+ Thanks again More
Informative no pressure approach to the evaluation and purchase process. Everyone was straight forward and helpful. If I am or know someone looking for an Acura, I'll have no hesitation in recommending Au purchase process. Everyone was straight forward and helpful. If I am or know someone looking for an Acura, I'll have no hesitation in recommending AutoNation Acura in the Spokane Valley. More
Service Center crew is always upbeat, professional, and fun to interact with. They put the customer first and explain issues clearly. fun to interact with. They put the customer first and explain issues clearly. More
Always take care of me and my car with the best service. They tell me what they are going to do in addition to checking all fluids and parts of my car. They keep me informed of anything I need to be aware They tell me what they are going to do in addition to checking all fluids and parts of my car. They keep me informed of anything I need to be aware of and of what future service I may need. They know me and make me feel so secure. Ane they always vacuum and wash my car when finished. I highly recommend them to my friends and relatives. More
Auto Nation Acura. Relaxed environment. David Bradley is a "zero pressure" sales rep. There weren't sales reps standing around "jawing" at each other, which was a plus. Relaxed environment. David Bradley is a "zero pressure" sales rep. There weren't sales reps standing around "jawing" at each other, which was a plus. We bought a 2010 Lexus LX 570 that had been traded for another vehicle. The vehicle is solid for the year. I traded my 2018 4Runner and was pleased/surprised with the amount I got for it. Overall it was a very good experience. The 4Runner had 96K and the 570 had 101K. I needed a larger vehicle and engine to tow with and the 570 will do the trick. More
Reiko, Cole, and Russ were the most down to earth sales/finance team I have ever dealt with. They actually come across as human, not just a group looking for money! Definitely made buying a car insan sales/finance team I have ever dealt with. They actually come across as human, not just a group looking for money! Definitely made buying a car insanely easy, and I will absolutely go back next time I need one. More