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AutoNation Buick GMC West Sahara

Las Vegas, NV

4.6
495 Reviews

6400 W Sahara Ave

Las Vegas, NV

89146

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Showing 495 reviews

June 09, 2022

Very expensive for a basic oil change. The charge price is way more than the advertising price. They only did the oil change and not even other fluids topping off. More

by The Master
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Jun 10, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 07, 2022

I bought a Acadia from AutoNation and I was not pressured into buying it. They were very help full and treated me well. If you are looking to buy a car this is the place to go. Thank You for the chance to do More

by rrobins9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 08, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 06, 2022

Every time I call to make to make an appointment with my at service writer I never have a problem More

by richie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 07, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

Waited long time, very busy! Lotsa customers waiting! Yes, Good job, Will go back again! More

by wannariv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 05, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

Lines were long when I showed up for my appointment, but they got me in and out very efficiently and friendly More

by sawinlv_designs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Strawn
Jun 06, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

My oil change was so easy! I dropped the car off after hours and received a call at 10 am that the car was ready for pick up. Pick up was completed in 5 minutes and there was n More

by lorrainejacintho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4630 Armando Bejar Pena
Jun 03, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

what a joke, need ZERO stars. called to schedule for oil and brakes, couldn't give me a price for oil change and gave me an absurd price for the frt brakes. apt at 1130 told that More

by buxxinlv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al or Alan
Jun 02, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5808 -- we hope to hear from you soon.

Jun 02, 2022 -

buxxinlv responded

you guys had your chance the day of and did nothing, if you really cared it would have never gotten to this point to begin with, also you will already have my info and still you didn't reach out at all to address this issue. ok, so you want to fix it, no way I'm going back to the same dealer after this, which means going to a different dealer, which also means it's back on me to then drive further out of my way because of your horrible service, never going to happen. I have wasted enough of my time on this and am done with it and you. will be giving my business to someone else and already have others setup to do the oil and brakes at half the price.

May 31, 2022

Service appointment was great. on time. John is the best. Really happy I paid my services ahead of time. More

by carycervantes11
Recommend Dealer
Yes
Employees Worked With
Karion
Jun 02, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

Armando is great to work with and I trust him with the service of my 2012 GMC Sierra! More

by Chriscarr.nv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 01, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 28, 2022

Worst service i ever recibe i leave my truck on a saturday and i just keep calling mostly every day for the status of my truck and i was just tell tomorow is ready and they keep telling me the same f More

by Nev1110
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can remember
May 30, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5808 -- we hope to hear from you soon.

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