AutoNation Chevrolet Gilbert

Antonio is the best salesman. He made it a fantastic experience when buying my vehicles He made it a fantastic experience when buying my vehicles More

I brought in my Traverse to have diagnositcs ran for a transmission issue. When I droppped it off for my scheduled appointment I was told it would be 2 days before it could get put on the diagnstic machi transmission issue. When I droppped it off for my scheduled appointment I was told it would be 2 days before it could get put on the diagnstic machine. After 3 days of no communication I called the shop (I was never told who my service advisor was or received any kind of communucation). I was then told they were short a tech so it would be a little longer. After 6 days I was told I was "fourth in line, hope to get to it today". After 8 days I was told they were "at a complete halt, down 2 techs). At this point I was able to get it in at another shop. I told them I was coming to pick it up. No appologies or anything. Worst service experience ever. More

I made an appointment for 3 pm, when I arrived I was told that it would be 2 hours for an oil change. I thought this was outrageous but I decided to wait because I really needed an oil change. I was not offe that it would be 2 hours for an oil change. I thought this was outrageous but I decided to wait because I really needed an oil change. I was not offered a car wash which I find disturbing. As i lived in the midwest my vehicle was always washed when I had service done. I would love a car wash when my vehicle is serviced. More

As I told Cars. com when they asked me earlier, AutoNation never responded to my initial email that included several specific questions abut the BMW. I didn't bother com when they asked me earlier, AutoNation never responded to my initial email that included several specific questions abut the BMW. I didn't bother following with additional email messages. More

Everyone at the dealership was friendly and respectful of our time!! Our salesman, Clint Webb was great to work with. As was Robert Light!! while we were there anyone we encountered was very friendly. our time!! Our salesman, Clint Webb was great to work with. As was Robert Light!! while we were there anyone we encountered was very friendly. More

Brought my Chevy Tahoe in for a recalled part replacement. Great customer service from the minute I called for appt. Courtesy shuttle took me home while it was being fixed. Got a text when it w replacement. Great customer service from the minute I called for appt. Courtesy shuttle took me home while it was being fixed. Got a text when it was done. More

Everyone was very friendly and helpful! Customer Service was outstanding! I truly appreciate the professionalism! Thank you! Customer Service was outstanding! I truly appreciate the professionalism! Thank you! More

Fine from a purchase perspective other than the whole process being stuck in 1997 but that is dealerships for you. On the other hand their SERVICE Department is absolutely horrible. My second go arou process being stuck in 1997 but that is dealerships for you. On the other hand their SERVICE Department is absolutely horrible. My second go around with them is worse than the first. Originally brought my 22 Travese for a check engine light at say 9k miles to be told they couldn't look at it for 2 weeks minimum and that loaners where not available. Was told just to drive it and it will be fine. Second go around the transmission is going out to the point where it went into reverse while driving. Again an open ended invitation to bring my vehicle in and it will probably sit for 2 weeks before they can look at it. No loaner offer because they sold all of their loaner vehicles. Service techs are stressed to the max and can't even manage a good conversation. All they can say is they can't keep techs. Poor service advisors. Please save yourself the hassle and shop and service elsewhere. More

Great experience. Sales and finance people were great, easy trade in, sales, and finance process. Sales and finance people were great, easy trade in, sales, and finance process. More

This dealership had a very large selection, and an extremely knowledgeable staff. I would 100% recommend this dealership to EVERYONE extremely knowledgeable staff. I would 100% recommend this dealership to EVERYONE More