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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
900 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 900 reviews

August 05, 2025

Bought a 2020 Mustang back in June. Salesman was good and helpful for sale. Problem with tire from start, blamed it on me. 5 weeks later check engine light comes on. In the shop now wai More

by tguy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Savoy
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Aug 06, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 03, 2025

Desde que llegamos , el vendedor salvador rubio ya estaba afuera esperando para atendernos , muy amable todo el tiempo y con muchísima paciencia nos mostró nuestras tarifas antes de correr mi crédito y me en More

by José Andrés Pérez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador rubio
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Aug 05, 2025 -

AutoNation Ford Gulf Freeway responded

Hola José, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!

August 01, 2025

From both sales and service, I have always been completely satisfied! I just had the Ford mobile service come to my house for the first time last week and maintenance my Expedition, and it was a co More

by vkstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 04, 2025 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 28, 2025

Great Customer service, the overall time to get out the door was super fast! Recommended! More

by vasquezs87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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July 28, 2025

Great customer service! Got my dream car with no issues, could not be happier! Devin is GREAT! More

by ahodges
Recommend Dealer
Yes
Employees Worked With
Devin Savoy
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Jul 29, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2025

Excellent customer service, friendly staff and great communication with customers. Highly recommend. Thank for the exceptional service. More

by Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jul 23, 2025 -

AutoNation Ford Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Elias! If you ever need help, just give us a call. Happy motoring!

July 22, 2025

Always informative when I bring my vehicle in for service. Dealership very clean and friendly More

by hobbsj26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules
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Jul 23, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 16, 2025

Our experience was quick and easy. All our questions and concerns were answered in a timely manner. We enjoyed working with our sales person. More

by Erwin Tilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joese
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Jul 17, 2025 -

AutoNation Ford Gulf Freeway responded

Hi Erwin, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

July 12, 2025

Mike was great to work with and made sure my car got what it needed and back to me by the end of the day. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ramirez
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Jul 15, 2025 -

AutoNation Ford Gulf Freeway responded

Hello Sal, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Gulf Freeway! Feel free to stop by if you ever need any more help.

July 09, 2025

Friendly and work hard to make sure your vehicle is serviced fast and correct. Alex great service writer More

by hoff225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 13, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

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