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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 886 reviews

August 07, 2023

I just needed a diagnosis on my vehicle. And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took th More

by Jazz3j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
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Aug 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

Dealership was great during purchase & delivery of new Ford F150. I traded two vehicles as part of the purchase and was treated fairly. More

by David Pangrazio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose G Cortes
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Aug 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 05, 2023

I have been very pleased with this dealership's service. Alfonso Alvarez is very knowledgeable and helpful. More

by Annette Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
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Aug 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 03, 2023

Good service and very kind staff. Only issue I had was it took almost two hours for an oil change. More

by Ianc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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Aug 03, 2023 -

Ianc responded

Be back soon

August 01, 2023

Have been to different cardealerships and no one could approve me. Went to AutoNation Ford gulf freeway and this guy's help me out at no time. More

by jorge_974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam Thomas.
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Aug 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 29, 2023

Truck was fix fast and on time the assistant on the desk was able to help me with the process More

by Franciscolara47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina dong
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Aug 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Excellent job , great help from the seller Giovan , saul H, y Daneil R, was great successfully More

by Maridalia serrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovan he was the seller, Sau H. And Daniel R
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Aug 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Maridalia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Amazing service quick honest reliable. Amazing service team alfonso was great helpful and knowledgeable. Marcus the service director was amazing also . I would give it 10-10 More

by Fastlinktowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus manager, and Alfanso
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Jul 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 27, 2023

Professional Excellent Friendly Great customer service Customer satisfaction is real Willing to make customer happy More

by ylnddiffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Acosta and Steve Vu
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Jul 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

The person who helped me was Alex. He was very patient with me and kept me in the loop about my car in a professional manner. The wait was kind of long but worth it. I have a free oil More

by Nevaeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nevaeh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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