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AutoNation Ford Gulf Freeway

Houston, TX

4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 886 reviews

August 17, 2022

Everything I wanted in a dealership…. No pressure, no typical car sales tactics and a great salesman. More

by Lynnstub70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery and Jordan
Aug 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 17, 2022

Poor attention to service appointment. 2 hr. scheduled appointment to mount 4 new tires and align -- took 4.5 hrs. Not good service. No legitimate excuse for this delay. Caused me to mi More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikayla (not her fault mechanics did not honor the appointment)
Aug 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (713) 489-2089 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 16, 2022

My experience here was great. Sales person Oscar Loaiza was very accommodating, patient and helpful. He made the buying experience easy. Overall, great place to do business with, More

by Emata29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Loaiza
Aug 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2022

Alex Fuentes. He is amazing. He is why I will always return to this place for my car needs. I can't praise him enough. One of the best I've seen in my 71 years More

by Pat Foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Aug 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2022

They took care of my problems pretty quickly. And they didn't charge extra when they messed up More

by SnackLord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Jose
Aug 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 12, 2022

Muy bueno muy amable el personal muy Profesional wn todo el trato un ambiente muy ameno More

by zzaigon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 19, 2022 -

AutoNation Ford Gulf Freeway responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

August 12, 2022

The dealership is a fantastic place to purchase a car. Oscar went above and beyond and I recommend him to anyone. More

by Coolbrz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 17, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Ford Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Paul customer service was excellent. He helped us understand the who deal. Keep up the excellent work. More

by mhenders1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 16, 2022 -

mhenders1963 responded

Keep up the excellent work!

August 11, 2022

Emailed a reminder of my truck service needed to be scheduled I was brought back to my house when I dropped truck for a great service More

by Jose escsmilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Aug 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 09, 2022

Jose helped me with my 2022 Ford Maverick. I was having an issue where Ford Pass was draining my battery. He listened to my concerns and thoroughly assessed my truck. Also did a great job of k More

by pve300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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