Back

AutoNation Ford Gulf Freeway

Houston, TX

4.5
890 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 890 reviews

August 25, 2022

Service personnel treated me very nicely. Work was quickly defined and the work was completed as quickly as possible. I only had good experience during my service at Autonation Ford. More

by drmurphyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Aug 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Kept us informed throughout the entire process. Gave us weekly updates until the last arrived. More

by Mper4079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Back Up Camera was not working at some times. Autonation Ford analyzed the problem and changed the camera. It appears to be working correctly now. They did the work faster than promised. More

by PRENTICEDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad was very good at scheduling the work an keeping me informed with the status.
Aug 27, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 19, 2022

Alex Fuentes is an excellent employee. He was courteous and efficient in schedulintg our recall service. More

by nwminter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Aug 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2022

Everything I wanted in a dealership…. No pressure, no typical car sales tactics and a great salesman. More

by Lynnstub70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery and Jordan
Aug 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 17, 2022

Poor attention to service appointment. 2 hr. scheduled appointment to mount 4 new tires and align -- took 4.5 hrs. Not good service. No legitimate excuse for this delay. Caused me to mi More

by TomT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mikayla (not her fault mechanics did not honor the appointment)
Aug 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (713) 489-2089 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 16, 2022

My experience here was great. Sales person Oscar Loaiza was very accommodating, patient and helpful. He made the buying experience easy. Overall, great place to do business with, More

by Emata29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Loaiza
Aug 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2022

Alex Fuentes. He is amazing. He is why I will always return to this place for my car needs. I can't praise him enough. One of the best I've seen in my 71 years More

by Pat Foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Aug 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2022

They took care of my problems pretty quickly. And they didn't charge extra when they messed up More

by SnackLord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Jose
Aug 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 12, 2022

Muy bueno muy amable el personal muy Profesional wn todo el trato un ambiente muy ameno More

by zzaigon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 19, 2022 -

AutoNation Ford Gulf Freeway responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

...
45
...