Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 886 reviews

July 29, 2022

The service writer was professional. He explained how the process worked as did Mike and the GM. They finished servicing my vehicle before the time estimate. More

by Johnny Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Mike and GM
Report | Print
Aug 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Johnny, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 28, 2022

Great communication on my recall item and provided transfer to and from dealership…. Service department will make it right ! More

by Vrlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Aug 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

July 28, 2022

Great service and Jose was helpful and kind. He went above and beyond to make sure all my vehicles needs were met and answered all my questions. More

by Flormherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2022

I appreciate the way the service was the battle for the nation they looked out for me to have a better car and they also gave me a chance to get parts where is I had a problem with the other forward please More

by Wandadeaver60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Aug 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

July 26, 2022

Did the work to pre-qualify me before arriving at the dealership and made the process as short as possible. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Jul 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 26, 2022

This is my second vehicle to purchase from Jordan at Autonation Gulf Freeway. All aspects from ordering to delivery went smoothly. I definitely recommend. More

by tsfa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jul 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford Gulf Freeway. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

July 25, 2022

Have great customer service. And great people that help you with everything you need to drive home with a great car More

by adancamacho433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuevas
Report | Print
Jul 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2022

Communication from the service department is nonexistent. I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and f More

by chelseyhartnup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jul 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Gulf Freeway take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2089 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 25, 2022

Great experience buying new mustang GT ,would highly recommend this dealership to my family and friends More

by Atlas Blue 22 GT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones sales,Vishal Rajput finance,Brian Nicholsen GM
Report | Print
Jul 25, 2022 -

Atlas Blue 22 GT responded

Paul Jones made my buying experience one of the best I’ve ever had.Need more employees to conduct themselves in the same courtesy and professionalism manner.Was a great all around joy to purchase our Mustang GT Thank Kenny Bengston

Jul 25, 2022 -

Atlas Blue 22 GT responded

Thanks to all involved in my buying experience from sales Paul Jones to finance Vishal Rajput to GM Brian Nicholsen…will surely buy from y’all again. Thanks again Kenny Bengston

July 21, 2022

Excellent customer services! We were in and out fast, never had to worry about anything, definitely coming back to buy a car for our daughter More

by Cposik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bernard
Report | Print
Jul 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

1
...
46
47
48
...
89