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AutoNation Ford Gulf Freeway

Houston, TX

4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 886 reviews

July 21, 2022

Very pleased with service. Had an oil changed was very fast and happy that I was greeted when I walked in. More

by manuelramirez65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Jul 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2022

My only complaint/problem is every time I take it in for service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my represent More

by Humberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron and mikalay
Jul 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (713) 489-2089 if you ever need anything. Be safe on the road!

July 18, 2022

Quick work. In and out. Had no problems at all. Will return to this location for future work. More

by BigLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Jul 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 17, 2022

Our sales rep Ryan Bernard was absolutely the best! He made gave us so much attention and made things smooth and easy. We are 100% satisfied with the way he handled everything for us! More

by Cposik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bernard
Jul 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 16, 2022

Great personnel, easy to work with and always willing to help and show all the vehicles listed for sale. More

by Alberto Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Loaiza
Jul 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Alberto, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 13, 2022

They’re excellent and good people. Attends in this location by far friendly and hospitable. They’re always helping me when I have some problems with my car. I will definitely would rec More

by marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jul 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Marian, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

July 12, 2022

Customer service was very professional in handling my issue. He was also very courteous and followed up with us with information needed to make the appointment for the work. Very satisfied. More

by Ibarra.j1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 12, 2022

Had some issues with my mustang. Got the car back next day. Repaired. Good experience. More

by Kulocat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Excelente place to buy and all the personal is friendly and always has a smile More

by maribelyjuan11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You
Jul 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

They forgot to give me my wheel lock and reset my oil life on my truck and sticker for next oil change unbelievable More

by A.gomez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2089 to discuss what we can do to help.

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