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AutoNation Ford Gulf Freeway

Houston, TX

4.5
890 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 890 reviews

July 25, 2022

Great experience buying new mustang GT ,would highly recommend this dealership to my family and friends More

by Atlas Blue 22 GT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones sales,Vishal Rajput finance,Brian Nicholsen GM
Jul 25, 2022 -

Atlas Blue 22 GT responded

Paul Jones made my buying experience one of the best I’ve ever had.Need more employees to conduct themselves in the same courtesy and professionalism manner.Was a great all around joy to purchase our Mustang GT Thank Kenny Bengston

Jul 25, 2022 -

Atlas Blue 22 GT responded

Thanks to all involved in my buying experience from sales Paul Jones to finance Vishal Rajput to GM Brian Nicholsen…will surely buy from y’all again. Thanks again Kenny Bengston

July 25, 2022

Have great customer service. And great people that help you with everything you need to drive home with a great car More

by adancamacho433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuevas
Jul 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 25, 2022

Communication from the service department is nonexistent. I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and f More

by chelseyhartnup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Gulf Freeway take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2089 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 21, 2022

Very pleased with service. Had an oil changed was very fast and happy that I was greeted when I walked in. More

by manuelramirez65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Jul 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

Excellent customer services! We were in and out fast, never had to worry about anything, definitely coming back to buy a car for our daughter More

by Cposik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bernard
Jul 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 20, 2022

My only complaint/problem is every time I take it in for service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my represent More

by Humberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron and mikalay
Jul 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (713) 489-2089 if you ever need anything. Be safe on the road!

July 18, 2022

Quick work. In and out. Had no problems at all. Will return to this location for future work. More

by BigLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Jul 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 17, 2022

Our sales rep Ryan Bernard was absolutely the best! He made gave us so much attention and made things smooth and easy. We are 100% satisfied with the way he handled everything for us! More

by Cposik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bernard
Jul 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 16, 2022

Great personnel, easy to work with and always willing to help and show all the vehicles listed for sale. More

by Alberto Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Loaiza
Jul 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Alberto, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 13, 2022

They’re excellent and good people. Attends in this location by far friendly and hospitable. They’re always helping me when I have some problems with my car. I will definitely would rec More

by marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jul 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Marian, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

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