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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
890 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 890 reviews

July 12, 2022

Customer service was very professional in handling my issue. He was also very courteous and followed up with us with information needed to make the appointment for the work. Very satisfied. More

by Ibarra.j1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 12, 2022

Had some issues with my mustang. Got the car back next day. Repaired. Good experience. More

by Kulocat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
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Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Excelente place to buy and all the personal is friendly and always has a smile More

by maribelyjuan11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You
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Jul 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

They forgot to give me my wheel lock and reset my oil life on my truck and sticker for next oil change unbelievable More

by A.gomez79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron
Report | Print
Jul 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2089 to discuss what we can do to help.

July 02, 2022

Fast, efficient service with a very nice waiting room with good wifi and TV. They keep you informed on the progress of your service work. Great experience! More

by WOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
8533 Aaron Johnson
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Jul 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 01, 2022

Always customer focused, polite and works with customer for best options and value! Thank you Auto Nation Gulf Freeway! More

by Happy Ranger Customer!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2022

Good customer service with excellent team providing detailed information on product and advices. Combined with a beautiful outlet More

by Ade freshmilk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madrid
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Jul 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 01, 2022

Great buying experience! Cam & Oscar we’re very proactive, professional and easy to work with. Highly recommend! More

by Shnelleyb Sbolek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam, Oscar
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Jul 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 30, 2022

The service was excellent and said it would be ready that same day but at 5:00pm I called and they said it was not going to be ready until tomorrow. I just wish I could have been notified. More

by dorasal1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 29, 2022

Great Staff! !! Very Welcoming as soon as I entered the dealer. Walked out with content with my purchase. More

by Perez.mina0304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jair and saul
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Jul 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Perez, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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