Back

AutoNation Ford Gulf Freeway

Houston, TX

4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 886 reviews

June 13, 2022

No updates given took the car at 8 was not given until 1 pm for a maintenance service. Before it would usually take 2-3 hrs. Asked my service consultant questions of may longer never got a response and I ha More

by E713shorty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose
Jun 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2089 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 13, 2022

No problem with the dealership, The only issue I have was that I asked them for a replacement key, Because mine was damaged they wanted to charge me over $200, I have purchased both of my ford with them More

by Judy
Recommend Dealer
Yes
Employees Worked With
I believe his name was Alex
Jun 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Judy, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 10, 2022

They call me very fast and fast atention to me by the second day my truck its done god atention More

by Aguevara13ag9
Recommend Dealer
Yes
Employees Worked With
Lady
Jun 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 09, 2022

When I walk into the service department every one welcomed me and were very friendly More

by Oil change
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mlkayla Madrid
Jun 10, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Rachel was amazing! Quickest and most organized vehicle purchase I have ever experienced. Not to mention this was a commercial transaction. More

by rob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel in sales
Jun 08, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Rob, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Thank you so much for your feedback! We hope you have a great day!

June 05, 2022

Thank so much Autonation-Southeast location for your great customer service with all your staff. I love my New 2022 Customized Ford Ranger Truck. My salesperson Jose Cuevas Viera provided excellent cust More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuevas Viera
Jun 06, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

June 01, 2022

Cam was knowledgeable and friendly, internet sales is the way to go. He was not pushy. He was energetic and helpful! I drove a long way for this vehicle and I can say it was worth the drive! More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam
Jun 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Service completed in less than half a day, notified and kept informed of the progress. When I first got there, service person told me he had 3 cars ahead of me and suggested I go to another rep. I started More

by Mccoys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Jun 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Service of the sale was great. Oscar L. was really helpful & patient throughout the entire time. He helped me decide on which vehicle is better suited for me & was transparent abou More

by Etimi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Loaiza
Jun 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Etimi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2022

Excellent service, third time buying at this dealership. My seller makes everything easier and makes it happen! More

by Ibarra.sulema
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Rubio
Jun 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! If you ever need help, just give us a call. Happy motoring!

...
51
...