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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
886 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 886 reviews

April 27, 2022

Always quick and accurate work, along with good communication, makes working with AutoNation Ford a no-brainer. More

by tommy1775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 26, 2022

This dealership was awesome. It was an easy process from start to finish.Rachel Roberts was my salesperson who kept me informed on the Ford I had built and she knew this vehicle f More

by sheryldeleonsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Roberts
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Apr 27, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 25, 2022

Good service and the rapid response when we ask for the appointment clean facility thank you. More

by Munizsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Apr 28, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

They were professional and courteous. I was helped with service immediately upon arrival. The vehicle was started on quickly More

by wjohnson025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Apr 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

This is the 3rd truck I bought at this dealership. As always the transaction went very smoothly. More

by hughphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilson
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Apr 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 22, 2022

As always, I receive excellent service from Heidie Crump (my service advisor). She always keeps me inform for my truck maintenance. More

by awilliams46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidie Crump
Report | Print
Apr 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

I’ve been doing business with this Dealership for a few years now and I’ve always had a Stellar experience. From the purchase process down to the Routine Maintenance work. Always Too Notch and courteous. More

by jboogie1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2022

Heidi was very pleasant to deal with. She was very thoughtful and resolved all my concerns and resolved my issue with my vehicle in a timely manner. More

by chrisscottallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Apr 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Awesome people. Great and inviting environment. Truck ran out of gas at carwash when I came to test drive. Had to wait 45 more mins. Came to sign next day and while More

by PhillyDad3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Redic
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Apr 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 19, 2022

AaronJohnson was my customer service rep. He stayed on top of things and dealt w the mess my car insurance company caused. He got it done! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Report | Print
Apr 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Lisa, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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