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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
887 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 887 reviews

January 20, 2022

Service was terrible. Had my car for over a week to diagnose check engine light. There were no service rentals available. Could not get calls returned from service advisor. Turned out to be a faulty se More

by Carlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria
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Jan 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2089. We would appreciate the chance to turn your experience around. We hope to hear from you. Take care!

January 18, 2022

Is grate diler beri good personal employer y managers is good to preferiet the diler ford gulf freeway More

by Jbarragan6928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal marie , Brian nicholson
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Jan 20, 2022 -

AutoNation Ford Gulf Freeway responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

Jan 20, 2022 -

Jbarragan6928 responded

Si sienpre son amables cunplidos y atienpo y el lugar de espera anplio y linpio es agradable estar en un lugar comodo gracias aito nation ford freeway

January 18, 2022

First Service Adviser would not return calls or emails! Had to take off from work twice to visit dealership to get status of vehicle. The last advisor "Mikala" did a terrific job!! I have driven Fords More

by 2018 F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
XXXX
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Jan 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

January 18, 2022

Mikala and Tom the driver were great. everything went smooth and well. would recommend. Yes ! More

by apquintanilla85
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykala and Tom the driver
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Jan 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 18, 2022

Good deal on the expedition first new truck I like it the people are very nice 👍 More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul
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Jan 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Daniel, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Jan 20, 2022 -

Daniel responded

U tell me i was i get $100 for the comment

January 17, 2022

They have always taken care of my vehicles on a timely matter and great service More

by tonyarrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Jan 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2022

Wonderful service. Courtesy and helpful with everything. On time service. They make a customer feel as we are very important More

by Eusebio Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Eusebio, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 14, 2022

Ram Mishra was very accommodating and represented this dealership with utmost courtesy and respect. Will recommend. More

by Mdtown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Mishra
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Jan 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 14, 2022

Booking services is easy, but it takes to long to get a oil change. There should be a dedicated person doing nothing but oil changes More

by h_pastran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 14, 2022

Good service but it takes too long and it is very Good service but it takes too long and it is very expensive, you have to make an appointment long before More

by Faby Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IDK , Sydney Thorp
Report | Print
Jan 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Faby, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (713) 489-2089. We'd appreciate the chance to make your experience a positive one.

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