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AutoNation Ford Gulf Freeway
Houston, TX
887 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 887 reviews
January 13, 2022
Trust is the word I would use when I talk about the team at AutoNation Ford thanks to Jeremy the director in the service department. I was frustrated with an issues my car kept giving me and he explained w at AutoNation Ford thanks to Jeremy the director in the service department. I was frustrated with an issues my car kept giving me and he explained what it was and why it was happening. He didn’t try and make me spend more money than I needed to and went above and beyond for me. More
by scavazos29
Employees Worked With
Jeremy
January 06, 2022
7:30 arrival for an 8am appointment. Left the dealership 7:30 arrival for an 8am appointment. Left the dealership at about 15 minutes until 11. Some oil spilled in my engine compartment. Windshield wip 7:30 arrival for an 8am appointment. Left the dealership at about 15 minutes until 11. Some oil spilled in my engine compartment. Windshield wiper fluid looked like dirty sink water was used to fill up. And my engine oil life was not reset. Pretty bad experience overall. Second time getting the same experience. 0/10 would not recommend. More
by Martin
Employees Worked With
Service manager. Service advisor. And service tech. All under the standard that should come with a 73$k truck.
January 05, 2022
Serve was good. Truck feels great leaving the dealer. Thanks Paul for your feedback. Also for the call back and follow up appointment. Thanks Paul for your feedback. Also for the call back and follow up appointment. More
by JJ
Employees Worked With
Paul from Service Express line group
January 04, 2022
this dealership has no communication with its customers. they let the vehicles sit in the shops for weeks until the customer has to bug them everyday for an update. they let the vehicles sit in the shops for weeks until the customer has to bug them everyday for an update. More
by penaandrew798
Employees Worked With
the whole service department.
January 03, 2022
I was originally quoted a higher estimate to complete the repairs. When I got my repairs completed, the final price was about 12% cheaper. The repair on my vehicle was quoted to take about 4 - 5 days to get repairs. When I got my repairs completed, the final price was about 12% cheaper. The repair on my vehicle was quoted to take about 4 - 5 days to get done. It only took 3-1/2 days to get done. Thank you Krystal! Much appreciated. More
by s.chamblee1968
Employees Worked With
Krystal my service advisor
