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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
879 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 879 reviews

February 10, 2024

Devin is a good sales rep. Just wish the follow up responses after the sale would be quicker. He did keep his promise to top off the tank with gas. Just waiting on a respons More

by ced
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin
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Feb 12, 2024 -

AutoNation Ford Gulf Freeway responded

Hi Ced, we appreciate you taking the time to respond. The staff at AutoNation Ford Gulf Freeway take our reviews very seriously. Please call our General Manager at (713) 489-2089 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 09, 2024

I got my car about a month ago, and I love it. AutoNation Ford Gulf Freeway has the best prices and the best service, the person that helped me getting my car he was amazing with me and he helped More

by telmatriana2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Fernandez
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Feb 12, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 09, 2024

Thank you for extending a helping hand to a new comer to the Houston area. starting over here. More

by rflonoury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
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Feb 12, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2024

They had the best price on a clean used car of all we searched for. No pressure to buy, just honest conversation about the vehicle. More

by James Allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Feb 02, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 16, 2024

Salesman was great. Staff was friendly. Test drive was good. Found a nice used car at a far price. More

by whitchcock49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Tovar
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Jan 19, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2024

Not truthful and gave run around the gentlemen who contacted me was arrogant and not customer service driven More

by C M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Cuevas Viera
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Jan 19, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2089 to discuss what we can do to help.

January 14, 2024

Ben Fordham was a great help. His professionalism, knowledge and candid attitude was the ultimate factor in our decision to purchase from Auto Nation. My wife and i shopped around More

by michaelpinkardtx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Fordham, Saul
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Jan 17, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2024

Sales people are always kind and will say anything to sell vehicle...BUT once vehicle funds are collected it is very hard, VERY HARD to get of hold of someone- with questions or concerns. I was very cle More

by SANDRA
Recommend Dealer
No
Employees Worked With
PRINCE/MYKELL- SALESPERSON / ROBERT-MANAGER
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Jan 15, 2024 -

AutoNation Ford Gulf Freeway responded

Hi Sandra, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

January 02, 2024

Salvador and Hugo were awesome! Salvador was very helpful and understanding of my situation. Thanks! More

by JR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Rubio
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Jan 05, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 02, 2024

The sales rep Benjamin Fordham was very friendly and professional. I bought a car on my second visit and am willing to repurchase it. More

by Taeksu Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Fordham
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Jan 05, 2024 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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